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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    U

    University of Maryland, College Park

    Cómo combinar y analizar datos complejos

    Skills you'll gain: Data Integration, Data Ethics, R Programming, Surveys, Informed Consent, Statistical Methods, Statistical Analysis, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Logistic Regression

    Mixed · Course · 1 - 4 Weeks

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    E

    Eindhoven University of Technology

    MaaS: Adoption and Use

    Skills you'll gain: Case Studies, Service Design, Transportation Operations, Feasibility Studies, Sustainable Systems, Sustainable Development, Data Collection, Customer Analysis, Surveys, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    P

    PepsiCo

    Water Security & Stewardship

    Skills you'll gain: Water Sustainability, Water Resource Management, Water Resources, Hydrology, Water Quality, Stormwater Management, Corporate Sustainability, Stakeholder Engagement, Natural Resource Management, Environment and Resource Management, Supply Chain Management, Economic Development

    3.2
    Rating, 3.2 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

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    L

    LearnQuest

    LCFA Practice Course

    Skills you'll gain: Linux Commands, Linux Administration, Linux, Cybersecurity, Serverless Computing, Cloud Computing Architecture, Operating System Administration, Cloud Computing, Information Systems Security, Open Source Technology, Information Technology, DevOps, Git (Version Control System), Servers, Public Key Infrastructure

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Monitoring, Logging and Governance

    Skills you'll gain: Amazon CloudWatch, Serverless Computing, Amazon Web Services, Application Deployment, AWS CloudFormation, Cloud Management, Cloud Deployment, Continuous Deployment, Application Performance Management, Cloud Applications, AWS Identity and Access Management (IAM), System Monitoring, AWS Kinesis, Event Monitoring, Amazon S3, Infrastructure as Code (IaC), Data Security, Disaster Recovery, Anomaly Detection

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى

    Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

    Beginner · Guided Project · Less Than 2 Hours

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    R

    Real Madrid Graduate School Universidad Europea

    Fundamentos del Marketing Deportivo

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Orchestrating a TFX Pipeline with Airflow

    Skills you'll gain: Apache Airflow, Tensorflow, MLOps (Machine Learning Operations), Google Cloud Platform, Data Pipelines, Machine Learning Methods, Model Deployment, Model Evaluation, Cloud Computing, Machine Learning

    1.3
    Rating, 1.3 out of 5 stars
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    7 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
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    L

    LearnQuest

    Fundamentals of Remote Team Security

    Skills you'll gain: Threat Management, Remote Access Systems, Vulnerability Assessments, Threat Detection, Security Requirements Analysis, Cyber Security Assessment, Cybersecurity, Security Software, Security Management, Telecommuting, Cyber Risk, Cyber Security Strategy, Cyber Security Policies, Security Controls, Risk Management Framework

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك

    Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
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    B

    Banco Interamericano de Desarrollo

    Perspectivas en Transformación Digital: Inclusión Financiera

    Skills you'll gain: Financial Inclusion, FinTech, Digital Transformation, Mobile Banking, Product Design, Financial Services, Innovation, Banking, Data Analysis, Talent Management, Customer experience improvement, Needs Assessment, Emerging Technologies, Strategic Partnership

    Beginner · Course · 1 - 4 Weeks

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    C

    Coursera

    GenAI for Risk Managers: Advanced Risk Analysis Techniques

    Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation

    Advanced · Course · 1 - 4 Weeks

Searches related to customer service

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In summary, here are 10 of our most popular customer service courses

  • Cómo combinar y analizar datos complejos: University of Maryland, College Park
  • MaaS: Adoption and Use : Eindhoven University of Technology
  • Water Security & Stewardship: PepsiCo
  • LCFA Practice Course: LearnQuest
  • AWS: Monitoring, Logging and Governance: Whizlabs
  • Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى : Coursera
  • Fundamentos del Marketing Deportivo: Real Madrid Graduate School Universidad Europea
  • Orchestrating a TFX Pipeline with Airflow: Google Cloud
  • Fundamentals of Remote Team Security: LearnQuest
  • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك: Coursera

Skills you can learn in Marketing

Market (economics) (28)
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Brand (13)
Digital Marketing (13)
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Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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