Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Digital Transformation, Business Technologies, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, Technology Strategies, Real Time Data, Data-Driven Decision-Making, Case Studies, Scalability
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Infrastructure as Code (IaC), Cloud Engineering, Serverless Computing, CI/CD, Data Infrastructure, Amazon Web Services, Data Architecture, AWS Identity and Access Management (IAM), AWS CloudFormation, Infrastructure Architecture, Security Controls, Cloud Applications, Amazon CloudWatch, Terraform
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Responsive Web Design, Mobile Development, Unit Testing, User Interface (UI), UI Components, Storyboarding
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Modeling, Responsible AI, AI Product Strategy, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Social Impact, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy
Intermediate · Specialization · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Model Context Protocol, AI Security, Threat Modeling, AI Workflows, Secure Coding, LLM Application, Enterprise Architecture, Generative AI Agents, Security Controls, Interoperability, Agentic systems, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Computer Architecture, Operating Systems, Software Installation, Peripheral Devices, Computer Displays
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Culture Transformation, Team Management, Leadership and Management, Courage, Growth Mindedness, Business Leadership, Team Building, Collaboration, Communication
Build toward a degree
Beginner · Specialization · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Sustainable Engineering, Sustainable Technologies, Public Health, Cost Estimation, Data Collection, Case Studies
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Business Analytics, Data Visualization Software, Business Intelligence, Analytical Skills, Exploratory Data Analysis, Data Quality, Data-Driven Decision-Making, Extract, Transform, Load, Data Manipulation, Pandas (Python Package), Data Cleansing, Jupyter, Data Processing, SQL, Python Programming, Application Programming Interface (API)
Build toward a degree
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Product Lifecycle Management, Embedded Systems, Manufacturing and Production, Robotic Process Automation, Manufacturing Processes, Control Systems, Computer-Aided Design, Programmable Logic Controllers, Automation, Internet Of Things, Production Process, Robotics, Digital Transformation, Engineering Analysis, C (Programming Language), Enterprise Resource Planning, Industrial Engineering, Supply Chain Management, Geometric Dimensioning And Tolerancing, Simulation and Simulation Software
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Design Strategies, Mathematics Education, Digital pedagogy, Simulation and Simulation Software, Growth Mindedness, Simulations, User Feedback, Interactive Design, Web Content Accessibility Guidelines, Experimentation, Scientific Visualization, Chemistry, Display Devices, Graphing, Physics, Biology, Algebra, Geometry
Beginner · Specialization · 3 - 6 Months