Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Automation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Command-Line Interface, Linux, Scripting, File I/O
Intermediate · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Virtual Networking, Microsoft Azure, Network Troubleshooting, Virtual Private Networks (VPN), Network Architecture, Load Balancing, Network Administration, Virtual Machines, Network Security, Network Infrastructure, Network Monitoring, Scalability, Hybrid Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: MySQL Workbench, Data Validation, SQL, MySQL, Query Languages, Analytical Skills, Relational Databases, Scripting
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service
Beginner · Course · 1 - 3 Months

Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Plotly, Interactive Data Visualization, Data Visualization Software, Scatter Plots, Ggplot2, Data Analysis, Python Programming, Data Science, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Dashboard, PySpark, SQL, Apache Spark, Data Management, Data Transformation, Version Control
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Docker (Software), Containerization, Application Deployment, Command-Line Interface, Development Environment, Nginx, Computing Platforms, Software Installation, Node.JS, Virtual Machines, React.js
Beginner · Course · 1 - 3 Months

Curtis Institute of Music
Skills you'll gain: Classical Music, Instrumental Music, Music, Music Performance, Music History
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks