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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Automation

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: I/O Redirection for DevOps

    Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Command-Line Interface, Linux, Scripting, File I/O

    4.8
    Rating, 4.8 out of 5 stars
    ·
    78 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Virtual Networks in Azure

    Skills you'll gain: Virtual Networking, Microsoft Azure, Network Troubleshooting, Virtual Private Networks (VPN), Network Architecture, Load Balancing, Network Administration, Virtual Machines, Network Security, Network Infrastructure, Network Monitoring, Scalability, Hybrid Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks

    4.1
    Rating, 4.1 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Lean Workflow with Kanban Frameworks in Miro

    Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    18 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Complex Retrieval Queries in MySQL Workbench

    Skills you'll gain: MySQL Workbench, Data Validation, SQL, MySQL, Query Languages, Analytical Skills, Relational Databases, Scripting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    67 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    AI Empowerment for Small Businesses

    Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Crafting Business Presentations, Proposals, Crisis Comms

    Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Data Visualization with Plotly Express

    Skills you'll gain: Plotly, Interactive Data Visualization, Data Visualization Software, Scatter Plots, Ggplot2, Data Analysis, Python Programming, Data Science, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    269 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Data Management with Databricks: Big Data with Delta Lakes

    Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Dashboard, PySpark, SQL, Apache Spark, Data Management, Data Transformation, Version Control

    4.1
    Rating, 4.1 out of 5 stars
    ·
    32 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Docker Fundamentals - Understanding Containers and Images

    Skills you'll gain: Docker (Software), Containerization, Application Deployment, Command-Line Interface, Development Environment, Nginx, Computing Platforms, Software Installation, Node.JS, Virtual Machines, React.js

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Curtis Institute of Music

    Exploring Beethoven's Piano Sonatas Part 3

    Skills you'll gain: Classical Music, Instrumental Music, Music, Music Performance, Music History

    4.9
    Rating, 4.9 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization

    4
    Rating, 4 out of 5 stars
    ·
    43 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…287288289…553

In summary, here are 10 of our most popular customer experience courses

  • GenAI for Computer Support Specialists (IT Support): Coursera
  • Linux: I/O Redirection for DevOps: Coursera
  • Virtual Networks in Azure: Whizlabs
  • Build a Lean Workflow with Kanban Frameworks in Miro: Coursera
  • Complex Retrieval Queries in MySQL Workbench: Coursera
  • AI Empowerment for Small Businesses: University of Maryland, College Park
  • Crafting Business Presentations, Proposals, Crisis Comms: Coursera
  • Data Visualization with Plotly Express: Coursera
  • Data Management with Databricks: Big Data with Delta Lakes: Coursera
  • Docker Fundamentals - Understanding Containers and Images: Packt

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