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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Prototyping Basics

    Skills you'll gain: Prototyping, Adobe Firefly, AI Workflows, Functional Design, Generative AI, Prompt Engineering, Artificial Intelligence, Mockups, ChatGPT, Canva (Software), User Experience Design, Wireframing, Creativity, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Introduction to Gemini Enterprise

    Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Data Access, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Storage, Data Integration, Artificial Intelligence, Data Security, Application Deployment, Technical Documentation

    3.5
    Rating, 3.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Oversee a Project with ClickUp

    Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Project Management Software, Project Management, Work Breakdown Structure, Resource Allocation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Rapid Prototyping of Embedded Interface Designs

    Skills you'll gain: Human Computer Interaction, Embedded Systems, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, HTML and CSS, Real-Time Operating Systems, Internet Of Things, jQuery, Mobile Development, Telecommunications, Cross Platform Development, Artificial Intelligence and Machine Learning (AI/ML)

    Build toward a degree

    3.7
    Rating, 3.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Advanced Django: External APIs and Task Queuing

    Skills you'll gain: Django (Web Framework), Application Programming Interface (API), Application Frameworks, Web Development, Program Development, Python Programming, Computer Programming, GitHub

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Advanced · Course · 1 - 4 Weeks

  • P

    Packt

    TOTAL - CompTIA Tech+ (FC0-U71)

    Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Databases, Hardware Troubleshooting, Information Technology, Technical Support, Computer Systems, System Configuration, Information Systems Security, General Networking, Networking Hardware, Application Deployment, Wireless Networks, Security Awareness, Software Installation, Computer Networking, Computer Security Awareness Training, Data Storage, Peripheral Devices

    3.8
    Rating, 3.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    How to Become a Trusted Advisor with Jagdish Sheth

    Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Automation, Digital Transformation, Collaboration, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Preparing to Secure Your Startup Funding with Pitch Canvas

    Skills you'll gain: Case Studies, Business Planning, Entrepreneurship, Business Modeling, Presentations, Stakeholder Engagement, Financial Analysis, Value Propositions, Customer Engagement, Team Oriented, Innovation, Leadership

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced PyTorch Techniques and Applications

    Skills you'll gain: PyTorch (Machine Learning Library), Natural Language Processing, Generative Adversarial Networks (GANs), Transfer Learning, Vision Transformer (ViT), Deep Learning, Unsupervised Learning, Embeddings, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Model Evaluation, Model Deployment, Flask (Web Framework)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Getting Started with Docker

    Skills you'll gain: Docker (Software), Containerization, Kubernetes, CI/CD, Application Deployment, DevOps, Ubuntu, Development Environment, Software Configuration Management, Software Installation, Application Lifecycle Management, Command-Line Interface

    3
    Rating, 3 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    Y

    Yad Vashem

    The Holocaust through the Perspective of Primary Sources

    Skills you'll gain: Research, European History, World History, Photography, Investigation, Qualitative Research, Research Methodologies, Journals

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Product Managers

    Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, AI Personalization, Product Lifecycle Management, Ideation, Data Ethics, Product Automation, Market Analysis, Prototyping, Market Research

    3.8
    Rating, 3.8 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • GenAI for Prototyping Basics: Coursera
  • Introduction to Gemini Enterprise: Google Cloud
  • Oversee a Project with ClickUp: Coursera
  • Rapid Prototyping of Embedded Interface Designs: University of Colorado Boulder
  • Advanced Django: External APIs and Task Queuing: Codio
  • TOTAL - CompTIA Tech+ (FC0-U71): Packt
  • How to Become a Trusted Advisor with Jagdish Sheth: Kennesaw State University
  • Preparing to Secure Your Startup Funding with Pitch Canvas: Coursera
  • Advanced PyTorch Techniques and Applications: Packt
  • Getting Started with Docker: LearnKartS

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