• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    U

    University of California, Berkeley

    Master of Advanced Study in Engineering Degree Preview

    Skills you'll gain: Environmental Engineering, Robotics, Sustainable Engineering, Electronics Engineering, Civil Engineering, Manufacturing Processes, Control Systems, Electronic Components, Semiconductors, Engineering, Sustainable Technologies, Materials science, Electrical Engineering, Climate Change Mitigation

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Adobe Captivate for Beginners: Make a Scored Assessment

    Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Instructional Design

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    BigQuery Fundamentals for Snowflake Professionals

    Skills you'll gain: Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Data Warehousing, Database Design, Data Architecture, Cloud Computing Architecture, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Sensory Science: Measuring the Senses

    Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    TypeScript String Properties and Methods

    Skills you'll gain: TypeScript, Scripting, Scripting Languages, Programming Principles

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Geneva

    Data-Oriented C++ in Scientific Programming

    Skills you'll gain: Data-oriented programming, Operating Systems, Simulation and Simulation Software

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Advertise your Fundraiser using Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Design, Graphic and Visual Design, Facebook, Marketing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Organizational Change, Cross-Channel Marketing, Customer experience strategy (CX), Business Process, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Building React Application using ASP.NET MVC5

    Skills you'll gain: Restful API, ASP.NET, .NET Framework, JavaScript Frameworks, Frontend Integration, Secure Coding, Middleware, React.js, Application Frameworks, Object-Relational Mapping, Model View Controller, Web Applications, Web Development, Authentications

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    I

    International Institute of Information Technology, Hyderabad

    Introduction to Computer Organization

    Skills you'll gain: Computer Engineering, Computer Science, System Programming, Embedded Systems, Performance Tuning, C (Programming Language), Computational Logic, Numerical Analysis, Algorithms, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Decentralized Application (DApp) Development

    Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    The Art of Filmmaking: Sequence and Editing

    Skills you'll gain: Adobe Premiere, Video Editing, Cinematography, Video Production, Videography, Editing, Storytelling, Timelines, Creativity

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…321322323…554

In summary, here are 10 of our most popular customer experience courses

  • Master of Advanced Study in Engineering Degree Preview : University of California, Berkeley
  • Adobe Captivate for Beginners: Make a Scored Assessment: Coursera
  • BigQuery Fundamentals for Snowflake Professionals: Google Cloud
  • Sensory Science: Measuring the Senses: University of California, Davis
  • TypeScript String Properties and Methods: Coursera
  • Data-Oriented C++ in Scientific Programming: University of Geneva
  • Advertise your Fundraiser using Canva: Coursera
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Building React Application using ASP.NET MVC5: Board Infinity
  • Introduction to Computer Organization: International Institute of Information Technology, Hyderabad

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok