Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

University of California, Berkeley
Skills you'll gain: Environmental Engineering, Robotics, Sustainable Engineering, Electronics Engineering, Civil Engineering, Manufacturing Processes, Control Systems, Electronic Components, Semiconductors, Engineering, Sustainable Technologies, Materials science, Electrical Engineering, Climate Change Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Instructional Design
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Data Warehousing, Database Design, Data Architecture, Cloud Computing Architecture, Real Time Data
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TypeScript, Scripting, Scripting Languages, Programming Principles
Intermediate · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Data-oriented programming, Operating Systems, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Marketing Materials, Promotional Materials, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Design, Graphic and Visual Design, Facebook, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Organizational Change, Cross-Channel Marketing, Customer experience strategy (CX), Business Process, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Restful API, ASP.NET, .NET Framework, JavaScript Frameworks, Frontend Integration, Secure Coding, Middleware, React.js, Application Frameworks, Object-Relational Mapping, Model View Controller, Web Applications, Web Development, Authentications
Intermediate · Course · 1 - 4 Weeks

International Institute of Information Technology, Hyderabad
Skills you'll gain: Computer Engineering, Computer Science, System Programming, Embedded Systems, Performance Tuning, C (Programming Language), Computational Logic, Numerical Analysis, Algorithms, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Adobe Premiere, Video Editing, Cinematography, Video Production, Videography, Editing, Storytelling, Timelines, Creativity
Beginner · Course · 1 - 3 Months