Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Marketing Design, Digital Design, Marketing Collateral, Creative Design, Graphic Design, Marketing Materials, Design, Presentations, Project Design, Organizational Skills, Marketing, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cash Flows, Income Statement, Financial Analysis, Financial Accounting, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Revenue Management, Accrual Accounting, Finance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), AWS CloudFormation, Cloud Infrastructure, Cloud Platforms, Amazon Web Services, Amazon Elastic Compute Cloud, Google Cloud Platform, Amazon S3, Version Control, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Prompt Engineering, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Product Strategy, Google Gemini, ChatGPT, Product Management, Generative AI, AI Enablement, Agile Product Development, Microsoft Copilot, Competitive Analysis, Market Research, User Story, Product Strategy, Prompt Engineering, LLM Application
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Supervised Learning, Data Modeling, Unsupervised Learning, Applied Machine Learning, Data Analysis, Recurrent Neural Networks (RNNs), Model Deployment, Reinforcement Learning, Artificial Intelligence, Classification Algorithms, Classification And Regression Tree (CART), Tensorflow, Machine Learning Algorithms, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Machine Learning, Decision Tree Learning, Predictive Analytics, Regression Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, Database Development, Microsoft SQL Servers, SQL, Database Management, Databases, Business Requirements, Frontend Integration
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Computer Interaction, Software Testing, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, Recruitment Strategies, HR Tech, Strategic Sourcing, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Application Deployment, Object-Relational Mapping, Model View Controller, Database Management, UI Components, PostgreSQL, Databases, Full-Stack Web Development, Web Development, Web Applications, Authentications, Development Environment, Authorization (Computing), Application Frameworks, Cascading Style Sheets (CSS), File Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages
Intermediate · Course · 1 - 3 Months