Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Coursera
Skills you'll gain: Generative AI, Data Analysis, Advanced Analytics, Analytics, AI Product Strategy, Data Transformation, Predictive Analytics, Data Preprocessing, Machine Learning Algorithms, Responsible AI
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MySQL Workbench, MySQL, Database Management, Databases, Database Management Systems, Relational Databases, Management Information Systems, SQL
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Business Process, Content Creation, Target Audience, Artificial Intelligence, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Scatter Plots, Histogram, Data Visualization, Data Visualization Software, Statistical Visualization, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Data Governance, Extract, Transform, Load, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Personally Identifiable Information, Data Warehousing, Data Quality, General Data Protection Regulation (GDPR), Data Integration, Data Validation, Fraud detection
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronics, Communication Systems, Hardware Design, Digital Communications, Serial Peripheral Interface, Electronic Systems, Electrical Engineering, Telecommunications, Digital Signal Processing, Failure Analysis, Electronic Components, Basic Electrical Systems, Estimation, Engineering Analysis, Network Analysis, Simulation and Simulation Software
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Empathy, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Sensitivity, Cultural Diversity, Social Justice, Employee Retention, Leadership Studies, Self-Awareness, Organizational Leadership, Human Resource Strategy, Recruitment Strategies, Social Impact, Training Programs, Cognitive flexibility, Recruitment, Leadership
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, AI Workflows, Hugging Face, Unstructured Data, SQL, Web Services, Prompt Engineering, AI Enablement, Database Management, Restful API, Data Processing
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Facebook, Online Advertising, Web Analytics, Social Media Marketing, Digital Advertising, User Accounts, Compliance Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Continuous Integration, CI/CD, Application Deployment, Node.JS, Test Automation, Software Development Tools, Unit Testing, Git (Version Control System), Software Development, GitHub, Javascript
Intermediate · Guided Project · Less Than 2 Hours