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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Marketing deportivo: La fórmula tecnológica

    Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Using Sensors With Your Raspberry Pi

    Skills you'll gain: Electronics, Systems Of Measurement, Digital Signal Processing, Data Processing, Data Cleansing, Statistical Methods, NumPy, Real Time Data, Open Source Technology, Mathematical Modeling

    4.8
    Rating, 4.8 out of 5 stars
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    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Glue Getting Started

    Skills you'll gain: Amazon Web Services, Data Preprocessing, Data Wrangling, Data Processing, Amazon S3, Extract, Transform, Load, Data Pipelines, Data Integration

    4.5
    Rating, 4.5 out of 5 stars
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    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI and Prompt Engineering Essentials

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, Generative Model Architectures, LLM Application, Responsible AI, AI Security, Model Evaluation, Natural Language Processing, Artificial Intelligence, Model Deployment, Context Management

    4.4
    Rating, 4.4 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Synthflow for Beginners: Build a Voice AI Receptionist

    Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    A+ Core 1 V15 - Pearson Cert Prep

    Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Virtual Machines, General Networking, Network Administration, Network Security, Cloud Storage, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware

    4.6
    Rating, 4.6 out of 5 stars
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    10 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    ML Algorithms

    Skills you'll gain: Machine Learning Algorithms, Image Analysis, Reinforcement Learning, Classification Algorithms, Forecasting, Algorithms, AWS SageMaker, Machine Learning, Supervised Learning, Unsupervised Learning, Predictive Modeling, Regression Analysis, Natural Language Processing

    3.7
    Rating, 3.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cybersecurity Concepts

    Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Network Infrastructure, Network Security, Network Architecture, General Networking, Endpoint Security, Malware Protection, System Monitoring, Incident Response, Email Security, Operating Systems, Identity and Access Management

    4.9
    Rating, 4.9 out of 5 stars
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    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Bash Scripting and System Configuration

    Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Scripting Languages, Unix Commands, Linux, System Configuration, Linux Administration, Linux Commands, File Management, Software Installation

    3.1
    Rating, 3.1 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building a Strong Business Foundation

    Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, User Research, Target Audience, Business Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Market Opportunities, Email Marketing, Business Development, Social Media Marketing, Interviewing Skills, Product Development, Search Engine Optimization

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Data Visualization: Analisi dei dati con Tableau

    Skills you'll gain: Interactive Data Visualization, Tableau Software, Dashboard, Data Storytelling, Data Visualization Software, Peer Review, Data Presentation, Data Integration, Data Visualization, Geographic Information Systems, Spatial Analysis, Business Intelligence, Data Manipulation, Data Preprocessing, Data Transformation, Data Sharing, Data Analysis, Business Analytics, Data Cleansing, Data Access

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to customer experience

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1…342343344…559

In summary, here are 10 of our most popular customer experience courses

  • Marketing deportivo: La fórmula tecnológica: Real Madrid Graduate School Universidad Europea
  • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera
  • Using Sensors With Your Raspberry Pi: Johns Hopkins University
  • AWS Glue Getting Started: Amazon Web Services
  • Generative AI and Prompt Engineering Essentials: Edureka
  • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera
  • A+ Core 1 V15 - Pearson Cert Prep: Pearson
  • ML Algorithms: Whizlabs
  • Cybersecurity Concepts: Packt
  • Bash Scripting and System Configuration: Codio

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