IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: React.js, Test Case, JavaScript Frameworks, Unit Testing, Code Reusability, Test Script Development, Test Tools, UI Components, Functional Design, Software Testing, Development Testing, Event-Driven Programming, Context Management, Data Sharing
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Python Programming, Software Visualization, Data Structures, Scripting Languages, Computer Programming, Scripting, Computational Logic, Computer Graphics, Diagram Design
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, grep, Biostatistics, R (Software), Exploratory Data Analysis, Statistical Analysis, Unix Shell, Unix, Data Science, Data Management, Statistical Methods, Information Management, Command-Line Interface, Statistical Hypothesis Testing, Data Structures, Big Data, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Large Language Modeling, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Amazon DynamoDB, Software Development Life Cycle, CI/CD, Amazon Web Services, Professional Networking, Prompt Engineering, IT Automation, Extract, Transform, Load, Software Architecture, Cloud Computing Architecture, Cloud Management, Data Management, Problem Solving, Teamwork
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Scenario Testing, Desktop Support, Hardware Troubleshooting, Help Desk Support, Information Technology, Technical Support, Network Infrastructure, Cloud Computing, Simulations, System Support, General Networking, Cloud Services, Computer Hardware, Network Security, Operating Systems
Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Language Learning, Content Creation, Language Competency, Photo/Video Production and Technology, Writing, Electronic Media, Oral Comprehension, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Communication Strategies, Mental Health, Working With Children, Habit Formation, Community Mental Health Services, Family Support, Mental and Behavioral Health, Child Development, Constructive Feedback, Problem Solving
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Analysis, Probability, Diagram Design, Sampling (Statistics), Persuasive Communication, Verification And Validation, Probability & Statistics, Statistical Inference, Correlation Analysis, Communication, Decision Intelligence, Appeals, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Service Management, Business Relationship Management, Control Objectives for Information and Related Technology (COBIT), Service Level, Continuous Improvement Process, Process Design, Service Design, Stakeholder Engagement, Continuous Quality Improvement (CQI), Service Level Agreement, Operational Excellence, Organizational Strategy, Process Improvement, Organizational Development, Process Development, Organizational Change, Organizational Leadership
Intermediate · Course · 3 - 6 Months

Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Project Planning, Resource Management, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
Beginner · Professional Certificate · 3 - 6 Months