
Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Creative Problem-Solving, Generative AI, AI Personalization, Data Synthesis, Image Analysis, Data Capture, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Data Analysis, Organizational Skills, Education Software and Technology, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Control Systems, Process Control, Mathematical Modeling, Engineering Analysis, Differential Equations, Systems Analysis, Electrical Systems, Mechanics, Systems Thinking, Applied Mathematics, Performance Testing, Basic Electrical Systems
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Patterns, Responsible AI, Generative AI, ChatGPT, Google Gemini, Product Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Product Development, Deep Learning, Image Quality, Machine Learning, Stakeholder Engagement
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Growth Mindedness, Constructive Feedback, Mentorship, Empowerment, Active Listening, Motivational Skills, Coaching, Leadership Development, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scripting, File Management, Scripting Languages, Data Structures, Development Environment, Computer Programming Tools, Integrated Development Environments, Computer Programming, Software Installation, Algorithms, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Design Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Experience Design, Brainstorming, AI Product Strategy, User Interface (UI) Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Human Centered Design, Large Language Modeling, User Story, Wireframing, Deep Learning, Image Quality, Ideation
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Data Structures, Software Engineering, File Management
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Performance Review, Performance Appraisal, Generative AI Agents, Employee Performance Management, AI Personalization, Workforce Development, Employee Coaching, Smart Goals, Human Resource Strategy, Constructive Feedback, Responsible AI, Performance Analysis, Automation, Coaching, Data-Driven Decision-Making, Continuous Improvement Process, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Team Performance Management, Tactfulness, Performance Management, Active Listening, Employee Performance Management, Professional Development, Trustworthiness, Rapport Building, Time Management, People Development, Leadership Development
Beginner · Course · 1 - 4 Weeks