• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • I

    Infosec

    Cyber Incident Response

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Threat Management, Cybersecurity, Endpoint Detection and Response, Cyber Attacks, Cyber Threat Intelligence, Digital Forensics, Intrusion Detection and Prevention, Threat Detection, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Exploitation techniques, Malware Protection, Memory Management, Analysis

    ★ 4.7 (275) · Beginner · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    InteligĂȘncia Artificial Aplicada ao CRM

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), Statistical Visualization

    ★ 4.4 (105) · Beginner · Specialization · 1 - 3 Months

  • I

    IBM

    SQL for Data Science with R

    Skills you'll gain: Database Design, Relational Databases, SQL, Database Development, Databases, R Programming, R (Software), Data Science, Query Languages, Data Access, Data Manipulation, Data Analysis

    ★ 4.4 (192) · Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Deploying SAP on Google Cloud

    Skills you'll gain: Disaster Recovery, Data Management, Google Cloud Platform, Cloud Infrastructure, Data Integration, Cloud Services, SAP Applications, Cloud Computing Architecture, Identity and Access Management, Cloud Deployment, Cloud Computing, Cloud Management, Cloud Security, Data Migration, IT Infrastructure, Cloud Storage, Systems Design

    ★ 4.6 (185) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado System

    Emergency Care: Pregnancy, Infants, and Children

    Skills you'll gain: Medical History Documentation, Child Health, Childbirth, Airway Management, Pediatric First Aid, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Maternal Health, Emergency Medical Services, Emergency Medicine, Pediatrics, Postpartum Care, Patient Transport, Respiratory Care, Prenatal Care, Obstetrics And Gynecology, Patient Evaluation, Patient Transfer Equipment, Environment Health And Safety, Health Assessment, Pathology

    ★ 4.8 (313) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Alberta

    Black Canadians: History, Presence, and Anti-Racist Futures

    Skills you'll gain: Social Justice, Art History, Diversity Awareness, World History, Community Organizing, Music History, Cultural Diversity, Community Development, Public History, Liberal Arts, Sociology, Advocacy, Music

    ★ 4.9 (95) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Fundamentals of Technology Sales

    Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Needs Assessment, Negotiation, Proposal Development, Cloud Computing, Cybersecurity

    ★ 4.7 (161) · Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Oracle Database Foundations

    Skills you'll gain: Oracle Databases, Database Design, Database Theory, Database Management Systems, Database Systems, Relational Databases, Databases, Database Architecture and Administration, Database Management, Data Storage Technologies, Data Storage, Transaction Processing, Data Modeling, Diagram Design

    ★ 4.6 (479) · Beginner · Course · 1 - 3 Months

  • U

    Universitat AutĂČnoma de Barcelona

    Diseño y Creación de videojuegos

    Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, 3D Assets, Peer Review, User Interface (UI) Design, User Interface (UI), Computer Graphics, Animations, Visualization (Computer Graphics), Software Design Documents, Conceptual Design, Experience Design, Design Elements And Principles, Music, UI Components, Computer Graphic Techniques, Interactive Design

    ★ 4.4 (919) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Geneva

    International Water Law

    Skills you'll gain: Pollution Prevention, Water Resources, Water Resource Management, Environmental Regulations, Water Quality, Water Sustainability, Environmental Laws, Arbitration, Climate Change Adaptation, Diplomacy, Law, Regulation, and Compliance, International Relations, Natural Resource Management, Environment and Resource Management, Adjudication

    ★ 4.6 (456) · Intermediate · Course · 1 - 3 Months

  • M

    Macquarie University

    Online Learning Design for Educators

    Skills you'll gain: Instructional Design, Multimedia, Pedagogy, Discussion Facilitation, Presentations, Student Engagement, Design Reviews, Teaching, Peer Review, Visual Design, Graphic Design, Classroom Management, Media Production, Creative Design, Collaborative Software, Photo/Video Production and Technology, Learning Strategies, Security Controls, Augmented Reality, Information Privacy

    ★ 4.7 (429) · Beginner · Specialization · 3 - 6 Months

  • K

    Kennesaw State University

    The Define Phase for the 6 σ Black Belt

    Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Analytical Skills, Process Analysis, Process Improvement, Business Analysis Tools, Project Documentation, Process Improvement and Optimization, Quality Improvement, Customer Insights, Quality Assessment, Customer experience improvement, Customer Analysis, Continuous Quality Improvement (CQI), Quality Management, Project Management, Business Process, Project Scoping, Project Planning

    ★ 4.4 (114) · Mixed · Course · 1 - 3 Months

1
409410411
834

In summary, here are 10 of our most popular customer relationship management courses

  • Cyber Incident Response: Infosec
  • InteligĂȘncia Artificial Aplicada ao CRM: Fundação Instituto de Administração
  • SQL for Data Science with R: IBM
  • Deploying SAP on Google Cloud: Google Cloud
  • Emergency Care: Pregnancy, Infants, and Children: University of Colorado System
  • Black Canadians: History, Presence, and Anti-Racist Futures: University of Alberta
  • Fundamentals of Technology Sales: University of Maryland, College Park
  • Oracle Database Foundations: LearnQuest
  • Diseño y CreaciĂłn de videojuegos: Universitat AutĂČnoma de Barcelona
  • International Water Law: University of Geneva

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrackÂź Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok