Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Interactive Brokers
Skills you'll gain: Financial Trading, Market Dynamics, Business Economics, Market Trend, Market Intelligence, Consumer Behaviour, Economics, Financial Market, Supply And Demand, Investments, Financial Data, Forecasting
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: PySpark, Data Pipelines, Dashboard, Data Processing, Data Storage Technologies, Data Visualization, Natural Language Processing, Data Analysis Expressions (DAX), Data Storage, Data Transformation, Machine Learning, Deep Learning, Logistic Regression
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology Operations, Technical Support and Services, Scripting, Network Troubleshooting, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Integration, Data Collection, Data Preprocessing, Data Validation, Data Cleansing, Data Quality, Data Analysis, Data Manipulation, Data Transformation, Data Pipelines, Pivot Tables And Charts, Statistical Visualization, Data Visualization, Statistical Analysis, Descriptive Statistics, Data Mining, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness
Intermediate · Course · 3 - 6 Months

AI CERTs
Skills you'll gain: Health Informatics, Nurse Education, Generative AI Agents, Clinical Informatics, Nursing Process, Clinical Data Management, Nursing, Healthcare Ethics, Nursing Care, Generative AI, Responsible AI, Nursing Practices, Health Care, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Industry Knowledge, Basic Patient Care, Business Acumen, Physiology, Business
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Network Analysis, Statistical Modeling, Bayesian Network, R (Software), R Programming, Social Network Analysis, Simulations, Graph Theory, Statistical Analysis, Probability & Statistics, Markov Model, Probability Distribution, Data Visualization, Machine Learning, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), Test Script Development, OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, Test Tools, Git (Version Control System), Test Data, Software Installation, Debugging
Intermediate · Course · 3 - 6 Months