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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Interactive Brokers

    Business and Consumer Activity and Confidence (US)

    Skills you'll gain: Financial Trading, Market Dynamics, Business Economics, Market Trend, Market Intelligence, Consumer Behaviour, Economics, Financial Market, Supply And Demand, Investments, Financial Data, Forecasting

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    PySpark for Data Science

    Skills you'll gain: PySpark, Data Pipelines, Dashboard, Data Processing, Data Storage Technologies, Data Visualization, Natural Language Processing, Data Analysis Expressions (DAX), Data Storage, Data Transformation, Machine Learning, Deep Learning, Logistic Regression

    2.7
    Rating, 2.7 out of 5 stars
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    11 reviews

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Deep Learning with PyTorch

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Transfer Learning, Model Evaluation, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    CompTIA A+ Core 2 (220-1202)

    Skills you'll gain: Information Technology Operations, Technical Support and Services, Scripting, Network Troubleshooting, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Data Wrangling with Python Project

    Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Integration, Data Collection, Data Preprocessing, Data Validation, Data Cleansing, Data Quality, Data Analysis, Data Manipulation, Data Transformation, Data Pipelines, Pivot Tables And Charts, Statistical Visualization, Data Visualization, Statistical Analysis, Descriptive Statistics, Data Mining, Dimensionality Reduction

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness

    Intermediate · Course · 3 - 6 Months

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    A

    AI CERTs

    AI for Health & Nursing

    Skills you'll gain: Health Informatics, Nurse Education, Generative AI Agents, Clinical Informatics, Nursing Process, Clinical Data Management, Nursing, Healthcare Ethics, Nursing Care, Generative AI, Responsible AI, Nursing Practices, Health Care, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Industry Knowledge, Basic Patient Care, Business Acumen, Physiology, Business

    Intermediate · Course · 1 - 3 Months

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    Coursera

    GenAI for Technology Consultants

    Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation

    3.7
    Rating, 3.7 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

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    Johns Hopkins University

    Computational and Graphical Models in Probability

    Skills you'll gain: Network Analysis, Statistical Modeling, Bayesian Network, R (Software), R Programming, Social Network Analysis, Simulations, Graph Theory, Statistical Analysis, Probability & Statistics, Markov Model, Probability Distribution, Data Visualization, Machine Learning, Statistical Hypothesis Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of California, Irvine

    Productivity in Remote Work

    Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
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    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer un Business Model Canva avec Mural

    Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Cypress Automation Testing Framework - Zero To Hero

    Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Selenium (Software), Test Script Development, OAuth, Software Testing, Development Environment, Application Programming Interface (API), Test Case, Test Tools, Git (Version Control System), Test Data, Software Installation, Debugging

    Intermediate · Course · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Business and Consumer Activity and Confidence (US): Interactive Brokers
  • PySpark for Data Science: Edureka
  • Deep Learning with PyTorch: Coursera
  • CompTIA A+ Core 2 (220-1202): Packt
  • Data Wrangling with Python Project: University of Colorado Boulder
  • Advanced Google Analytics - A Practical Guide: Packt
  • AI for Health & Nursing: AI CERTs
  • GenAI for Technology Consultants: Coursera
  • Computational and Graphical Models in Probability: Johns Hopkins University
  • Productivity in Remote Work: University of California, Irvine

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