• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • C

    CentraleSupélec

    Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective

    Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, IT Service Management, Technology Strategies, Human Resource Strategy, Managed Services, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    152 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Palo Alto Networks

    Palo Alto Networks Security Operations Fundamentals

    Skills you'll gain: Cyber Operations, Cyber Threat Intelligence, Endpoint Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Security Software, AI Security, Security Management, Continuous Monitoring, Threat Detection, Threat Management, Enterprise Security, Computer Security Incident Management, Incident Response, Malware Protection, AI Integrations, Automation, Artificial Intelligence and Machine Learning (AI/ML)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    229 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Application Programming Interface (API), Kubernetes, Cloud API, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Istio, Scalability, API Testing, Security Controls, System Monitoring, Apache Cassandra, Application Deployment, Patch Management, Proxy Servers, Data Security, Cloud Deployment, Package and Software Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    CompTIA A+ Certification Core 1 (220-1101)

    Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Virtual Networking, Mobile Security, Network Infrastructure, USB, Computer Networking, Cloud Services, Augmented Reality, Microarchitecture, Network Routers, IT Infrastructure, System Configuration, Data Storage, Memory Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    89 reviews

    Intermediate · Specialization · 3 - 6 Months

  • N

    New York University

    Overview of Advanced Methods of Reinforcement Learning in Finance

    Skills you'll gain: Reinforcement Learning, Financial Trading, Financial Market, Derivatives, Market Liquidity, Market Dynamics, Markov Model, Financial Modeling, Machine Learning Methods, Financial Data, Credit Risk, General Lending, Machine Learning, Differential Equations

    3.8
    Rating, 3.8 out of 5 stars
    ·
    85 reviews

    Advanced · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud Security Risks: Identify and Protect Against Threats

    Skills you'll gain: Cloud Security, Threat Management, Vulnerability Management, Identity and Access Management, Data Security, Cloud-Native Computing, Infrastructure as Code (IaC), Authentications, Cloud Computing, Vulnerability Assessments, Cyber Attacks, Multi-Factor Authentication, Data Governance, Key Management, Security Management, Authorization (Computing), Containerization, Network Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Docencia con pedagogía activa mediada con tecnología digital

    Skills you'll gain: Education Software and Technology, Digital pedagogy, Learning Management Systems, digital literacy, Quality Assurance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    128 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Houston

    Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

    Skills you'll gain: Value-Based Care, Managed Care, Medicare, Care Management, Medicaid, Health Systems, Patient-centered Care, Health Care, Healthcare Industry Knowledge, Health Policy, Continuous Quality Improvement (CQI), Systems Of Measurement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    189 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    Innovation publique et pensée design, l'innovation sociale au service des territoires

    Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, Brainstorming, Project Design, Public Administration, Social and Human Services, Community Development, Public Policies, Experimentation, Public Affairs, User Research, Case Studies, User Feedback, Stakeholder Analysis, Stakeholder Engagement, Qualitative Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Columbia University

    Term-Structure and Credit Derivatives

    Skills you'll gain: Derivatives, Mortgage Loans, Securities (Finance), Credit Risk, Futures Exchange, Financial Modeling, Risk Modeling, Financial Market, Mathematical Modeling, Loans, Applied Mathematics, Excel Formulas, Microsoft Excel, Model Evaluation, Cash Flows

    4.5
    Rating, 4.5 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Innovation and entrepreneurship

    Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Corporate Strategy, Ideation, Lean Methodologies, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Business Architecture, Creativity, Storytelling, Team Management, Business Strategies, Business Strategy, Organizational Strategy, Process Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    83 reviews

    Advanced · Specialization · 3 - 6 Months

  • K

    Kennesaw State University

    Managing Cybersecurity Incidents and Disasters

    Skills you'll gain: Incident Response, Contingency Planning, Disaster Recovery, Computer Security Incident Management, Business Continuity Planning, Incident Management, Crisis Management, Cybersecurity, Business Continuity, Cyber Attacks, Risk Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    255 reviews

    Beginner · Course · 1 - 3 Months

1…445446447…834

In summary, here are 10 of our most popular customer relationship management courses

  • Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective: CentraleSupélec
  • Palo Alto Networks Security Operations Fundamentals: Palo Alto Networks
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • CompTIA A+ Certification Core 1 (220-1101): Packt
  • Overview of Advanced Methods of Reinforcement Learning in Finance: New York University
  • Cloud Security Risks: Identify and Protect Against Threats: Google Cloud
  • Docencia con pedagogía activa mediada con tecnología digital: Universidad de los Andes
  • Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System: University of Houston
  • Innovation publique et pensée design, l'innovation sociale au service des territoires: ESSEC Business School
  • Term-Structure and Credit Derivatives : Columbia University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok