Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Sprint Retrospectives, Automation, Analysis, Collaboration

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: User Research, UI/UX Research, User Experience, Competitive Analysis, User Experience Design, Information Architecture, Interaction Design, User Flows, Persona (User Experience), Qualitative Research, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Usability, User Interface (UI), Usability Testing, Conceptual Design, Research Methodologies, Focus Group

Skills you'll gain: Probability Distribution, Marketing Analytics, Probability, Microsoft Excel, Statistics, Statistical Modeling, Forecasting, Decision Making, Simulation and Simulation Software, Insurance and Warranty Claims Processing, Risk Analysis

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization

Skills you'll gain: Security Controls, Security Requirements Analysis, Continuous Monitoring, Cyber Security Policies, Information Assurance, Information Systems Security, Personally Identifiable Information, Data Security, Document Management

Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Cleansing, Query Languages, Data Manipulation, Data Integration, Data Validation, Data Import/Export, Data Quality, Data Analysis, Data Modeling, Anomaly Detection, Data Storage

Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies

Skills you'll gain: Statistical Modeling, Statistical Machine Learning, Data Science, Statistical Methods, Statistical Analysis, Model Evaluation, Regression Analysis, Predictive Modeling, R Programming, Machine Learning, Classification Algorithms, Supervised Learning, Unsupervised Learning, Machine Learning Algorithms

Skills you'll gain: digital literacy, Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Awareness, Digital Communications, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications, Ethical Standards And Conduct, Data Access, Requirements Analysis

Skills you'll gain: Data-Driven Decision-Making, Data Lakes, Analytics, Data Architecture, Data Warehousing, Data Management, Data Analysis, Big Data, Business Analytics, Data Storage, Amazon Web Services, Machine Learning, Data Strategy

Skills you'll gain: Process Analysis, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Project Risk Management, Team Performance Management, Performance Metric, Productivity, Project Schedules, Performance Management, Goal Setting, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development