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    • Itil Service Management
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    Results for "itil service management"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      What Are Service-Level Agreements (SLAs)?

      Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

      3.8
      Rating, 3.8 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IS/IT Governance

      Skills you'll gain: Technology Strategies, Change Management, Enterprise Architecture, Information Technology, Governance, Portfolio Management, Investment Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Cost Benefit Analysis, Risk Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Splunk Administration and Advanced Topics

      Skills you'll gain: Splunk, Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Incident Response, User Accounts, Security Information and Event Management (SIEM), Machine Learning, Event Monitoring, Performance Tuning, Data Visualization, Threat Detection, Identity and Access Management, Anomaly Detection, Correlation Analysis, Data Analysis, Authentications, Data Collection, Configuration Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      49 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Azure CloudOps: Automating Infrastructure & Cost Control

      Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, Continuous Deployment, DevOps, Cloud Infrastructure, Continuous Integration, Virtual Machines, Automation, User Provisioning, Role-Based Access Control (RBAC), Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Cloud: Infrastructure as a Service - Master's

      Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Management

      Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Corporate Communications, Communication Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Planning, Auditing and Maintaining Enterprise Systems

      Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Security Management, Cyber Security Policies, Enterprise Security, Compliance Auditing, Systems Administration, Governance, Security Controls, Patch Management, Continuous Monitoring, Information Systems Security, Unix, Procedure Development, Incident Response, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Management and Governance

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      IT Ticket Management with Typeform

      Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      50 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Intro to Managing Resources Using Infrastructure-as-Code

      Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Devops Tools, Cloud Computing Architecture, Systems Development, Firewall, Security Controls, IT Automation, Bash (Scripting Language)

      Beginner · Course · 1 - 4 Weeks

    Searches related to itil service management

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    1…678…834

    In summary, here are 10 of our most popular itil service management courses

    • What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
    • IS/IT Governance: University of Minnesota
    • Splunk Administration and Advanced Topics: EDUCBA
    • Azure CloudOps: Automating Infrastructure & Cost Control: Coursera Instructor Network
    • Cloud: Infrastructure as a Service - Master's: Illinois Tech
    • Management: Infosec
    • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
    • AWS: Management and Governance: Whizlabs
    • Engaging in Service Innovation and Management: Northeastern University
    • IT Ticket Management with Typeform: Coursera Project Network

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