Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Negotiation, Active Listening, Goal Setting, Communication, Rapport Building, Influencing, Expectation Management

Skills you'll gain: Case Studies, Financial Analysis, Market Share, People Management, Strategic Decision-Making, Marketing Management, Business Management, Corporate Strategy, Decision Making, Financial Statement Analysis, Business Analysis, Strategic Thinking, Consumer Behaviour, Complex Problem Solving, Brand Management, Leadership and Management

Skills you'll gain: Negotiation, Interpersonal Communications, Active Listening, Communication, Relationship Building, Leadership, Conflict Management, Business Ethics, Cultural Diversity, Emerging Technologies

Skills you'll gain: Financial Modeling, Time Series Analysis and Forecasting, Regression Analysis, Financial Forecasting, Predictive Modeling, Finance, R Programming, Financial Analysis, Statistical Analysis, Statistics, Probability & Statistics, Risk Analysis, Microsoft Excel

Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Customer Analysis, AI Product Strategy, Business Intelligence, Classification And Regression Tree (CART), Image Analysis, Machine Learning, Decision Tree Learning, Virtual Environment, Applied Machine Learning, Big Data, Natural Language Processing

Skills you'll gain: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Research Design, Market Data, Target Market, Experimentation, Decision Making, B2B Sales

Skills you'll gain: Business Modeling, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Innovation, Business Process, Strategic Thinking, Systems Thinking, Presentations, Case Studies, Market Opportunities, Data Visualization, Value Propositions, Competitive Analysis

Skills you'll gain: Business Strategy, Business Management, Finance, Business, People Management, Corporate Finance, Organizational Structure, Financial Management, Organizational Strategy, Leadership and Management, Marketing, Marketing Strategy and Techniques, Go To Market Strategy, Branding, Decision Making

Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Effectiveness, Business Planning, Marketing Management, Customer Retention, Marketing Communications, Brand Strategy, Product Strategy, Business Strategies, Customer Acquisition Management, Marketing Budgets, Market Analysis, Customer Analysis, Competitive Analysis, Brand Awareness, Key Performance Indicators (KPIs), Smart Goals, Business Metrics, Analysis

Skills you'll gain: Business Modeling, Sustainable Development, Design Thinking, Ideation, Innovation, Entrepreneurship, Project Design, Business Strategy, Community Development, Case Studies, Social Sciences

Skills you'll gain: Digital Transformation, Innovation, Talent Management, Process Management, Organizational Change, Business Technologies, Change Management, Digital Marketing, Operational Efficiency, Business Strategies, Sales Strategy, E-Commerce, Emerging Technologies, Leadership