Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Apache, CI/CD, Full-Stack Web Development, Continuous Deployment, Ruby (Programming Language), Service Management, Software Installation
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Productivity, AI Workflows, Generative AI, Artificial Intelligence, AI Security, AI Personalization, Creative Problem-Solving, Artificial Intelligence and Machine Learning (AI/ML), Innovation, Critical Thinking and Problem Solving, Complex Problem Solving, Automation, Critical Thinking, digital literacy, Digital Assets, Information Technology, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Analytics, Web Analytics, Web Analytics and SEO, Marketing Analytics, Content Performance Analysis, Data-Driven Decision-Making, Analytics, Performance Reporting, Driving engagement, Key Performance Indicators (KPIs), Performance Metric, Customer Insights, AI Personalization, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Data Governance, Workflow Management, No-Code Development, Financial Data, Accounting and Finance Software, Artificial Intelligence, Financial Management, Generative AI, Automation, Financial Forecasting, Financial Regulation, Finance, Financial Reporting, Data Management, Financial Analysis, Accounting, Strategic Decision-Making, Securities (Finance)
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Deployment, Multi-Cloud, Cloud Security, AI Security, MLOps (Machine Learning Operations), DevSecOps, Cloud Management, Investigation, Microservices, Site Reliability Engineering, Security Controls, CI/CD, System Monitoring, Infrastructure as Code (IaC), Compliance Management, Automation, Kubernetes, Docker (Software), Incident Management, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Branding, Marketing and Public Relations, Entrepreneurship, Content Creation, Video Production, Marketing, Copywriting, Business Modeling, Presentations, Customer Engagement, Value Propositions, E-Commerce, Web Design and Development, Photography, Persona Development, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Systems, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Security Awareness, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Event-Driven Programming, UI Components, Javascript, Interactive Design, Animations, Application Programming Interface (API), User Interface and User Experience (UI/UX) Design, Real Time Data, Data Persistence
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Architectural Design, Civil and Architectural Engineering, Building Design, Building Codes, Safety Standards, Construction
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Responsible AI, Power BI, Microsoft Azure, Image Analysis, Data Visualization Software, Machine Learning, Medical Imaging, Predictive Analytics, Azure Synapse Analytics, Model Evaluation, Health Informatics, Artificial Intelligence, Applied Machine Learning, Data Preprocessing, Computer Vision, Feature Engineering
Intermediate · Course · 1 - 4 Weeks