Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Campaign Management, Advertising Campaigns, Performance Analysis, Digital Advertising, Performance Measurement, Media Buying, Marketing Analytics, Analysis, Budget Management, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Model Evaluation, Continuous Deployment, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Predictive Modeling, Applied Machine Learning, Data Preprocessing, Feature Engineering, Data Pipelines, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Digital Forensics, IT Automation, Data Security, Security Awareness, Personally Identifiable Information, Network Security, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Human Factors, Technical Documentation
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: User Research, UI/UX Strategy, Information Architecture, User Experience, Design Research, Web Design, User Interface (UI), Wireframing, Persona (User Experience), Usability Testing, Mockups, Software Development Methodologies, Agile Methodology, Requirements Analysis, Target Audience
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Financial Statements, Balance Sheet, Income Statement, Financial Statement Analysis, Accounting, Financial Accounting, Accrual Accounting, Cash Flows, Microsoft Excel, Financial Reporting, Cash Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, User Interface (UI), C# (Programming Language), Microsoft Visual Studio, Application Development, User Interface and User Experience (UI/UX) Design, Data Management, Data Validation, Object Oriented Programming (OOP), Verification And Validation
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: React.js, Bootstrap (Front-End Framework), Web Applications, UI Components, Full-Stack Web Development, Web Development Tools, Authentications, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Authorization (Computing), Application Programming Interface (API), User Interface (UI), Javascript, Microsoft Azure, Network Routing, Event-Driven Programming, User Interface (UI) Design, Data Validation, Debugging
Intermediate · Specialization · 3 - 6 Months

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Continuous Improvement Process, Lean Methodologies
Beginner · Course · 1 - 4 Weeks