
Coursera
Skills you'll gain: Supplier Relationship Management, Procurement, Vendor Management, Ethical Standards And Conduct, Strategic Sourcing, Governance, Compliance Training, Contract Management, Supply Chain, Stakeholder Management, Accountability, Due Diligence, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

The George Washington University
Skills you'll gain: Law, Regulation, and Compliance, Health Equity, Informed Consent, Pharmaceuticals, Health Care Procedure and Regulation, Healthcare Ethics, Public Health and Disease Prevention, Health Disparities, Public Health, Health Policy, Regulation and Legal Compliance, Advocacy, Policy Analysis, Intellectual Property
Mixed · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Tidyverse (R Package), Data Visualization, Clinical Data Management, Data Manipulation, Predictive Modeling, R Programming, Data Processing, Data Cleansing, Predictive Analytics, Data Pipelines, Feature Engineering, Applied Machine Learning, Machine Learning, Statistical Modeling, Performance Tuning, Hospital Medicine
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Language Learning, Social Skills, Vocabulary, Active Listening, Oral Comprehension, Communication, Grammar
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Education Software and Technology, Augmented Reality, Medical Devices, Clinical Research, Display Devices, Virtual Reality, Health Technology, Clinical Practices, Virtual Environment, Health Education, Collaborative Software, Emerging Technologies, Business Systems Analysis, Innovation, User Centered Design, Technology Strategies, Project Planning, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Socioeconomics, Epidemiology, Crisis Management, Social Determinants Of Health, Health Technology, Health Policy, Social Sciences, Infectious Diseases, Public Health, Network Analysis, Mental Health, Health Informatics, Health Care, Surveys, Data-Driven Decision-Making, Data Science, Artificial Intelligence
Beginner · Course · 1 - 3 Months