
Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Presence, Blogs, Content Optimization, Digital Marketing
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Health Systems, Health Education, Public Health, Public Health and Disease Prevention, Preventative Care, Infectious Diseases, Health Policy, Health Promotion, Environmental Science, Community Health, Epidemiology, Food Safety and Sanitation, Environment, Food Quality Assurance And Control, Sustainable Development, Medical Science and Research, Biology, Research and Design, Environmental Issue, Microbiology
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Driving engagement, Drive Engagement, Strategic Planning, Personal Development, Leadership, Plan Execution, Business
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Language Competency, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Health Technology, Strategic Planning, Business Analysis Tools, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategies, Business Strategy, Strategic Leadership, Informatics, Health Care Administration, Emerging Technologies, Agile Methodology, Digital Transformation, User Centered Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Web Design, Information Architecture, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Pharmaceuticals, Managed Care, Health Systems, Healthcare Industry Knowledge, Medicaid, Medicare, Health Care, Payment Systems, Drug Development, Health Policy, Public Health, Value-Based Care, Health Care Procedure and Regulation, Policy Analysis, Community Health, Tax Laws
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Patient Communication, Patient Education And Counseling, Health Technology, Patient Education and Support, Health Care, Patient Treatment, Education Software and Technology, Patient-centered Care, Digital pedagogy, Remote Access Systems, Virtual Environment
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Pharmacotherapy, Pain Management, Pharmacology, Pharmacy, Pharmaceuticals, Clinical Pharmacy, Patient-centered Care, Medical Prescription, Mental and Behavioral Health, Life Sciences, Neurology, Molecular Biology, Substance Abuse, Human Musculoskeletal System, Sensory Systems Analysis, Physiology, Biochemistry, Research, Critical Thinking and Problem Solving, Science and Research
Intermediate · Specialization · 1 - 3 Months