Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Microsoft 365, Business Intelligence Software, Performance Analysis, Internal Communications, Customer Insights, Customer Analysis, Business Software, Market Research, User Research, Data Analysis Software, Business Strategy

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

Skills you'll gain: Social Network Analysis, Network Analysis, Data Analysis, Analytical Skills, Statistical Analysis, Behavioral Economics, Research, Data Collection, Sociology, Data Transformation, Persuasive Communication, Application Programming Interface (API), Media and Communications, Scripting, Psychology

Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Key Management, Cloud Applications, Application Security, Secure Coding, DevSecOps, Cloud Computing, Cloud Services, Identity and Access Management, Multi-Factor Authentication, Security Testing, Cryptography, Web Services, Server Side

Skills you'll gain: Salesforce Object Query Language (SOQL), Salesforce Development, Simple Object Access Protocol (SOAP), Systems Integration, Salesforce, Restful API, Web Services, Data Integration, Software Development Tools, Application Programming Interface (API), Real Time Data, Test Tools, Development Environment, Postman API Platform, JSON, Authentications, Web Components

Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, Generative AI, LLM Application, Data Ethics, AI Workflows, Business Ethics, ChatGPT, AI Enablement, AI Product Strategy, Case Studies, Regulatory Requirements, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Computer Vision, Natural Language Processing, Reinforcement Learning, Data Processing, Data Science

Skills you'll gain: Kubernetes, Containerization, Infrastructure Security, Role-Based Access Control (RBAC), Linux Administration, Data Storage Technologies, Systems Architecture, Command-Line Interface, Servers, System Configuration, Application Programming Interface (API)

Skills you'll gain: Model Evaluation, Google Cloud Platform, Model Deployment, Data Preprocessing, Applied Machine Learning, Feature Engineering, Analytics, Cloud Storage, Predictive Analytics, Machine Learning, Advanced Analytics, Data Management

Skills you'll gain: Threat Detection, Cyber Threat Intelligence, Cyber Operations, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Penetration Testing, Digital Forensics, IT Automation, Data Security, Computer Security Awareness Training, Security Awareness, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Network Analysis, Cyber Security Assessment, Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, Microsoft Windows

Skills you'll gain: Business Strategy, Corporate Strategy, Organizational Strategy, Strategic Planning, Competitive Analysis, Strategic Decision-Making, Innovation, Market Analysis, Value Propositions, Business Risk Management, Sustainable Business, Market Dynamics