
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Stakeholder Communications, Project Management, Adaptability, Continuous Delivery, Project Implementation, Accountability, Continuous Improvement Process, Collaboration, Team Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Backlogs, Product Roadmaps, Sprint Planning, Agile Product Development, Product Planning, Agile Methodology, Prioritization, Product Development, Product Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Javascript, Web Language, Data Persistence, Data Storage, Web Development, Data Structures, Computational Logic, Software Engineering
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Culture Transformation, Safety Culture, Diversity Training, Cognitive flexibility, Leadership, Organizational Leadership, Team Management, Empathy, Drive Engagement, Cultural Diversity, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Collaboration, Diversity Programs, Innovation, Employee Engagement, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Agentic Workflows, AI Workflows, AI Integrations, Calendar Management, Scheduling, AI Security, Workflow Management, Dataflow, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Gmail, Email Automation, Google Workspace, Workflow Management, Administrative Support and Clerical Tasks, Business Correspondence, Organizational Skills, Productivity Software, Scheduling, Google Docs
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Training, Model Deployment, Anomaly Detection, Generative AI Agents, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Predictive Modeling, Real Time Data, Telecommunications, Artificial Intelligence, Emerging Technologies, Network Performance Management, Responsible AI, Network Architecture, Wireless Networks, Computer Networking, Digital Communications, System Design and Implementation, Network Protocols, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Cybersecurity, AI Security, Data Persistence, Technical Communication, Risk Analysis
Advanced · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vector Databases, Embeddings, PostgreSQL, Relational Databases, SQL, Query Languages, NoSQL, Node.JS, Data Import/Export, Data Processing, Software Installation
Intermediate · Course · 1 - 4 Weeks