
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Enterprise Modeling, Business Process, Business Requirements, Business Process Modeling, Business Modeling, Information Management, Organizational Strategy, Functional Requirement, Requirements Analysis, Resource Management, Goal Setting
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Strategic Leadership, Sales Strategy, Business Leadership, Customer Relationship Management, Leadership Development, Business Development, Team Motivation, Business Strategy, Leadership, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Business Planning, Team Management, Communication, Risk Analysis, Growth Mindedness, Key Performance Indicators (KPIs)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Instagram, Social Media Campaigns, Goal Setting, Social Media, Digital Advertising, Paid media, Social Media Marketing, Marketing Strategy and Techniques, Social Media Content, Content Creation
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Simulation and Simulation Software, Systems Thinking, Data Sharing, Data Modeling, Systems Design, Mathematical Modeling, Interactive Data Visualization, Biology, Environment, Storytelling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Data Analysis Software, Statistical Analysis, Data Manipulation
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Electrical Power, Power Electronics, Electrical Systems, Torque (Physics), Electronic Components, Electric Power Systems, Electrical Equipment, Basic Electrical Systems, Semiconductors, Electrical Engineering, Mechanical Engineering, Mechanical Design, Electronic Systems, Engineering Calculations, Low Voltage, Electronics, High Voltage, Machine Controls, Energy and Utilities, Thermal Management
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, White-Box Testing, Regression Testing, Software Quality Assurance, Test Data, Risk Management, Risk Management Framework, Verification And Validation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Job Analysis, Company, Product, and Service Knowledge, Recruitment, Talent Sourcing, Compensation Analysis
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Child Development, Advocacy, Research, Research Methodologies, Social Sciences, Data Collection, Social Network Analysis, Anthropology, Human Development, Nutrition and Diet, Environmental Issue, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, Tableau Software, Data Analysis, Exploratory Data Analysis
Intermediate · Guided Project · Less Than 2 Hours