
Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Expense Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Firewall, Terraform, Virtual Networking, Virtual Machines, Infrastructure as Code (IaC), Network Troubleshooting, Network Infrastructure, Google Cloud Platform, IT Automation, Verification And Validation, Cloud Deployment, Network Model
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Client Services, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Data Import/Export, Cloud Technologies, Cloud Platforms, IT Automation, Data Migration, Google Cloud Platform, Cloud Management, Cloud Infrastructure
Intermediate · Project · Less Than 2 Hours

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Blockchain, Cryptography, Cryptographic Protocols, Encryption, Payment Systems, FinTech, Public Key Cryptography Standards (PKCS), Key Management, Application Security, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Process Analysis, Distributed Computing, Emerging Technologies, Scripting, Application Specific Integrated Circuits, Financial Policy, Financial Regulation
Mixed · Course · 1 - 3 Months