
Alfaisal University | KLD
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, Payment Processing and Collection, Cash Receipts, Account Management, Customer Analysis, Accounting, Bankruptcies, Credit Risk, Lending and Underwriting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, Value Propositions, Customer experience strategy (CX), Customer Analysis, Retail Store Operations, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Brand Strategy, Digital Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Skills you'll gain: Typography, Marketing Materials, Marketing Design, Graphic and Visual Design, Graphic Design, Marketing Collateral, Visual Storytelling, Layout Design, Visual Design, User Feedback, Marketing, Brochures, Digital Design, Adobe Photoshop, Adobe Illustrator, Constructive Feedback, Photo Editing, Design Elements And Principles, Drive Engagement, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: E-Commerce, Business-To-Consumer, Order Management Systems, Digital Transformation, Digital Content, Solution Delivery, Program Implementation, Business Requirements, Business Technologies, Customer experience strategy (CX), Payment Systems, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Product Management, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Customer Analysis
Beginner · Course · 1 - 3 Months
Logical Operations
Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Prompt Patterns, Multimodal Prompts, AI powered creativity, Data Ethics, Responsible AI, Image Quality, Business Ethics, Presentations, Photo Editing, Creativity, Artificial Intelligence, Photo/Video Production and Technology, Graphic and Visual Design, Promotional Materials, Law, Regulation, and Compliance, Customer Service, Marketing
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Product Marketing, New Product Development, Marketing Strategy and Techniques, Product Lifecycle Management, Commercialization, Strategic Marketing, Sales Presentations, Marketing Strategies, Business Marketing, Presentations, Promotional Strategies, Sustainable Development, Oral Expression, Proposal Development, Corporate Sustainability
Build toward a degree
Beginner · Course · 1 - 3 Months