• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Desktop Support

Results for "desktop support"


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Healthcare Project Management, Safety Standards, Patient Education and Support, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Teamwork

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Targets, Assays & Screening

    Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Learning Experience Design: Theories and Frameworks

    Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Creative Thinking, Student-Centred Learning, Analysis, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Generative AI for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Talent Acquisition and Onboarding

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Responsible AI, ChatGPT, Recruitment Strategies, AI Enablement, Data Ethics, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    What Is Cybersecurity?

    Skills you'll gain: Cybersecurity, Cyber Security Policies, Computer Security Awareness Training, Cyber Attacks, Cyber Threat Intelligence, Personally Identifiable Information, Information Privacy, Data Ethics, Authentications, General Data Protection Regulation (GDPR), Human Factors (Security), NIST 800-53, Identity and Access Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Creating a Team Culture of Continuous Learning

    Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Organizational Development, Organizational Effectiveness, Creative Thinking, Problem Solving, Adaptability, Decision Making, Culture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    193 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    P

    Peking University

    Nursing Informatics(护理信息学)

    Skills you'll gain: Nursing, Nurse Education, Nursing Care, Clinical Informatics, Health Informatics, Nursing Practices, Informatics, Telehealth, Patient-centered Care, Computer Displays, Decision Support Systems, Information Technology, Electronic Medical Record, Patient Safety

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Diseño de instrucción por enfoque de Grandes Ideas

    Skills you'll gain: Digital pedagogy, Education Software and Technology, Learning Management Systems, digital literacy, Interactive Design, Collaborative Software, User Centered Design, Requirements Analysis, Quality Assurance, Innovation, Virtual Environment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    145 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Strategies for Successful Execution

    Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Models and Data Quality Assessments

    Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL

    4.2
    Rating, 4.2 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 3 Months

1…909192…191

In summary, here are 10 of our most popular desktop support courses

  • Implementing a Patient Safety or Quality Improvement Project (Patient Safety V): Johns Hopkins University
  • Targets, Assays & Screening: Novartis
  • Learning Experience Design: Theories and Frameworks: University of Michigan
  • Generative AI for Advanced Collaboration in Teams and Outlook: Microsoft
  • GenAI for Talent Acquisition and Onboarding: Coursera
  • What Is Cybersecurity?: Kennesaw State University
  • Creating a Team Culture of Continuous Learning: University of Pennsylvania
  • Nursing Informatics(护理信息学): Peking University
  • Create a services customer satisfaction process: Coursera
  • Diseño de instrucción por enfoque de Grandes Ideas: Universidad de los Andes

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok