Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.
Rutgers the State University of New Jersey
Skills you'll gain: Business Process, Business Process Management, Process Improvement, Process Development, Patient-centered Care, Process Management, Process Design, Business Process Improvement, Process Improvement and Optimization, Medical Records, Health Information Management and Medical Records, Electronic Medical Record, Writing, Health Systems, Business Writing, Healthcare Industry Knowledge, Innovation, Entrepreneurship
★ 4.6 (172) · Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Mapping, Stakeholder Engagement, Business Process, Stakeholder Management, Process Analysis, Business Process Improvement, Business Process Modeling, Process Management, Design Thinking, Business Workflow Analysis, Business Process Management, Business Systems Analysis, Stakeholder Analysis, Process Optimization, Business Transformation, Stakeholder Communications, Business Analysis, Business Requirements, Requirements Elicitation, Requirements Analysis
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Mapping, Cross-Functional Team Leadership, Business Process, Process Design, Team Management, Agile Project Management, Lean Methodologies, Innovation, Business Process Modeling, Agile Methodology, Business Systems Analysis, Team Building, Project Management, Business Process Improvement, Business Process Management, Process Analysis, Business Process Reengineering, Process Flow Diagrams, Cross-Functional Collaboration, Agile Product Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Business Analysis Tools, Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Systems Analysis, Technology Strategies, Microsoft Excel, Stakeholder Communications
★ 4.6 (476) · Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Business Process Improvement, Process Modeling, Business Process Automation, Process Optimization, Dataflow
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming
★ 2.9 (16) · Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Anthropic Claude, Prompt Engineering, Email Automation, Business Process Automation, Process Design, Workflow Management, Prompt Patterns, Prompt Engineering Tools, Agentic Workflows, AI Orchestration, Business Writing, Automation, Document Management, Generative AI Agents, Generative AI, Business, AI Security, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Performance Measurement, Performance Metric, Workflow Management, Process Improvement and Optimization, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Management, Process Analysis, Business Process Management, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Business Process Automation, Operational Efficiency, Automation, Organizational Skills
★ 4.2 (45) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Operational Excellence, Process Optimization, Workflow Management, Process Management, Business Process Automation, Team Management, Organizational Change, Employee Engagement, Operations Management, Employee Performance Management, Staff Management, Automation, Empowerment, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)
★ 4.5 (6) · Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Process Analysis, Project Management, Project Risk Management, Project Coordination, Project Schedules, Process Management, Process Improvement, Business Process, Continuous Improvement Process, Process Improvement and Optimization, Business Process Improvement, Team Performance Management, Business Process Management, Process Design, Process Optimization, Risk Management, Scheduling, Project Planning, Scope Management, Cost Management
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Quality Assessment, Quality Monitoring, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Customer experience strategy (CX), Process Improvement, Technical Standard, User Feedback, Customer Insights, Customer Engagement
★ 3.4 (7) · Beginner · Course · 1 - 4 Weeks