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Results for "call center experience"
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
- Status: Free Trial
University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Wide Area Networks, Network Performance Management, Network Switches, Network Routing, Wireless Networks, Software-Defined Networking, Routing Protocols, Network Infrastructure, Local Area Networks, Network Troubleshooting, Computer Networking, Network Architecture, Network Planning And Design, TCP/IP, Network Protocols, Network Administration, Service Level, IT Infrastructure, Network Analysis, Configuration Management
- Status: NewStatus: Free Trial
LearnKartS
Skills you'll gain: Prioritization, Conflict Management, Teamwork, Active Listening, De-escalation Techniques, Critical Thinking, Collaboration, Problem Solving, Computer Security Awareness Training, Emotional Intelligence, Stress Management, Professionalism, Productivity, Personal Integrity, Business Ethics, Accountability, ChatGPT, Diversity and Inclusion, Information Privacy, Diversity Awareness
- Status: Free TrialStatus: AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Stakeholder Communications, Milestones (Project Management), Quality Assessment, Team Management, Agile Methodology, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Performance Measurement, Spreadsheet Software, A/B Testing, Customer Retention, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
- Status: New
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Cross Platform Development, Data Ethics, Usability, Interviewing Skills, Applicant Tracking Systems
- Status: NewStatus: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Cloud-Native Computing, Software Development Life Cycle, Software Architecture, Hibernate (Java), Database Design, Docker (Software), Containerization, Git (Version Control System), GitHub, Cascading Style Sheets (CSS), Microservices, Object Oriented Programming (OOP), Large Language Modeling, Restful API, Java Programming, Version Control, Database Management, Software Development, Software Design
- Status: NewStatus: Free Trial
Google
Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality
In summary, here are 10 of our most popular call center experience courses
- CVS Health Call Center Customer Service: CVS Health
- Business English: Networking: University of Washington
- Implementing Cisco Quality of Service: Cisco Learning and Certifications
- Campus to Corporate Training Program: LearnKartS
- Google Project Management:: Google
- Google Digital Marketing & E-commerce: Google
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- Google Cybersecurity: Google
- Call Center Customer Service: CVS Health
- Google UX Design: Google