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Results for "client support"


  • Status: Job Skills
    Job Skills
    G

    Google

    Google IT Support

    Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    215K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free
    Free
    C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    416 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Job Skills
    Job Skills
    M

    Microsoft

    Microsoft IT Support Specialist

    Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Generative Model Architectures, Firewall, Hardening, Data Warehousing, Network Architecture, Data Storage, Security Controls, Problem Management, Multi-Factor Authentication, Cloud Computing, Network Protocols

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Beginner · Specialization · 1 - 3 Months

  • Unlock 3 months of Google AI Pro at no extra cost today.

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  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Learn Notion for Client and Project Management

    Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Content Management Systems, Client Support, Process Management, Project Documentation, Document Management, Process Improvement and Optimization, User Accounts

    4.1
    Rating, 4.1 out of 5 stars
    ·
    18 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, VPN Clients, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Generative AI, Cloud Computing Architecture, Hardware Troubleshooting, IT Service Management, Generative AI Agents, Cloud Services, Cloud Development, Cloud Deployment, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Healthcare IT Support

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative AI Agents, Standard Operating Procedure, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Model Evaluation, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    391 reviews

    Beginner · Professional Certificate · 3 - 6 Months

What brings you to Coursera today?

1234…357

In summary, here are 10 of our most popular client support courses

  • Google IT Support: Google
  • Create Customer Support Data with Google Sheets: Coursera
  • Microsoft IT Support Specialist: Microsoft
  • Cisco Certified Support Technician IT Support - 100-140: Pearson
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Microsoft Cloud Support Associate: Microsoft
  • Learn Notion for Client and Project Management: Skillshare
  • Apple Certified Support Professional 10.14: Packt
  • IBM IT Support: IBM
  • Healthcare IT Support: Johns Hopkins University

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