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Results for "company, product, and service knowledge"
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, User Story, User Acceptance Testing (UAT), Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Management, Design Thinking, Continuous Deployment, Team Leadership, DevOps, Innovation, Analytics, Product Improvement, Business Analytics, Ideation
- Status: AI skills
Skills you'll gain: Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Product Marketing, Stakeholder Management, Competitive Analysis, Artificial Intelligence and Machine Learning (AI/ML), Product Testing
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Project Risk Management, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Software Development, Product Requirements, Agile Project Management, User Story, Backlogs
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Collaboration, Positivity
Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Computer Vision, Data Processing, Personally Identifiable Information
University of Alberta
Skills you'll gain: Agile Software Development, Software Development, Product Requirements, Requirements Management, Product Management, Systems Development Life Cycle, Project Planning, Process Management, Project Management, Expectation Management, Client Services
Liberty Mutual Insurance
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Underwriting, Specialized Sales, Company, Product, and Service Knowledge, Cyber Risk, Business Risk Management, Asset Protection, Risk Management
University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Product Development, New Product Development, Wireframing, Financial Statements, Product Design, Team Leadership, Prototyping, Competitive Analysis, Commercialization, Product Lifecycle Management, Financial Modeling, Value Propositions, Proposal Writing, Innovation, Corporate Finance, Target Market, Market Opportunities, Product Improvement
- Status: New
Skills you'll gain: Sprint Retrospectives, Agile Product Development, Agile Software Development, Backlogs, Stakeholder Communications, Scrum (Software Development), Agile Methodology, Stakeholder Management, Cross-Functional Collaboration, Kanban Principles, Product Roadmaps, Information Technology, Agile Project Management, Computer Hardware, Prioritization, Virtual Teams, Product Strategy, Product Management, User Story, Sprint Planning
Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Product Roadmaps, Stakeholder Management, Market Research
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Digital Product Management: University of Virginia
- IBM AI Product Manager: IBM
- IBM Product Manager: IBM
- Software Product Management: University of Alberta
- CVS Health Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- AI Product Management: Duke University
- Introduction to Software Product Management: University of Alberta
- Insurance Product Knowledge: Liberty Mutual Insurance
- Product Ideation, Design, and Management: University of Maryland, College Park