Results for "company, product, and service knowledge"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: Free TrialSkills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Product Knowledge, Value Propositions, Competitive Analysis
Status: NewStatus: Free TrialSkills you'll gain: New Product Development, Product Lifecycle Management, Product Development, Product Planning, Product Management, Product Marketing, Packaging and Labeling, Product Strategy, Product Lining, Branding, Brand Management, Marketing, Brand Strategy, Product Quality (QA/QC), Marketing Strategies, Consumer Behaviour, Value Propositions, Quality Management, Market Dynamics
Status: Free TrialLiberty Mutual Insurance
Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Cyber Risk, Product Lining, Cyber Attacks, Law, Regulation, and Compliance, Risk Management
Status: Free TrialSkills you'll gain: Competitive Analysis, Market Research, User Story, Competitive Intelligence, User Interface and User Experience (UI/UX) Design, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, Data Ethics, Law, Regulation, and Compliance, Responsible AI, Data Governance
What brings you to Coursera today?
Status: NewStatus: PreviewSkills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Status: NewSkills you'll gain: Product Design, Product Development, Product Management, Product Strategy, Health Systems, Stakeholder Analysis, New Product Development, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Clinical Practices, Process Validation, Verification And Validation, Stakeholder Communications, Artificial Intelligence, React.js, TypeScript, Javascript, React Redux, React Native, GraphQL
Status: NewStatus: Free TrialUniversity of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Customer Service, Customer Retention, Team Collaboration, User Feedback, Customer Relationship Management, Loyalty Programs, Customer Insights, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer experience strategy (CX), Customer Analysis, Data-Driven Decision-Making, Employee Engagement, Service Design, Entrepreneurship, Data Presentation
Status: NewStatus: Free TrialPearson
Skills you'll gain: Supply And Demand, Business Economics, Market Dynamics, Business, Economics, Social Studies, Consumer Behaviour, Business-To-Consumer, Business Operations, Economics, Policy, and Social Studies, Economic Development, Competitive Analysis, Market Opportunities, Production Process, Market Trend
Status: NewStatus: PreviewJohn Wiley & Sons
Skills you'll gain: Product Marketing, Go To Market Strategy, Value Propositions, Product Planning, Product Strategy, Product Management, Strategic Marketing, Storytelling, Marketing Planning, Commercialization, Product Promotion, Growth Strategies, Market Share, Branding, Brand Strategy, User Feedback, Persuasive Communication, Customer experience improvement, Strategic Partnership, Customer Analysis
Status: Free TrialSkills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Market Research, Team Management
Status: Free TrialSkills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Planning, Product Management, User Story, Strategic Planning, Agile Software Development, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Business Priorities, Technical Writing
What brings you to Coursera today?
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Product Management: An Introduction: IBM
- Product Development and Services Marketing: Pearson
- Insurance Product Knowledge: Liberty Mutual Insurance
- Crafting User-First Product Experiences in the AI Era: Microsoft
- Customer Experience and Client Servicing: EDUCBA
- Healthcare Product Management Foundations: Packt
- Customer-Focused Entrepreneurship & Service Strategy: University of Arizona
- The Business Environment: Pearson
- Product Marketing and Go-to-Market Strategy: John Wiley & Sons
