• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Building High-Performance Teams in Hospitality

    Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Team Leadership, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, Overcoming Obstacles, Self-Awareness

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Manage Abrasive Workplace Behavior With Backbone

    Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Behavioral Management, Conflict Management, Leadership and Management, People Management, Overcoming Objections, Composure, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Accountability, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Intro to Managing Ethics in the Workplace & Marketplace

    Skills you'll gain: Healthcare Ethics, Business Ethics, Ethical Standards And Conduct, Health Care Administration, Patient Safety, Decision Making, Risk Management, Critical Thinking, Conflict Management, Organizational Strategy, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Maneja objeciones y clientes difíciles en retail

    Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Integrating Test-Driven Development into Your Workflow

    Skills you'll gain: Continuous Delivery, Continuous Deployment, Continuous Integration, Test Driven Development (TDD), CI/CD, Agile Methodology, Test Automation, Unit Testing, Agile Software Development, Python Programming, Version Control

    3.7
    Rating, 3.7 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    NVIDIA: LLM Experimentation, Deployment, and Ethical AI

    Skills you'll gain: Responsible AI, Data Ethics, LLM Application, Generative AI, Large Language Modeling, Artificial Intelligence, AI Workflows, Model Optimization, MLOps (Machine Learning Operations), Information Privacy, Model Deployment, Machine Learning, Deep Learning, Version Control

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Workplace Harassment Prevention Training for Managers

    Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Empathy, Diversity and Inclusion, Compliance Management, Diversity Training, Compliance Training, Conflict Management, People Management, Disciplinary Procedures, Employee Training, Human Resource Policies, Constructive Feedback, De-escalation Techniques, Behavior Management, Labor Law, Investigation, Law, Regulation, and Compliance, Accountability

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Workplace Communication Skills for Managers

    Skills you'll gain: Leadership Development, Leadership, Professional Development, Conflict Management, Workplace Bullying Intervention, Interpersonal Communications, Communication Strategies, Strategic Leadership, People Management, Communication, Behavior Management, Teamwork, Business Communication, Team Management, Verbal Communication Skills, Corporate Communications, Internal Communications, Emotional Intelligence, Strategic Communication, Business Management

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Applied Empathy

    Skills you'll gain: Empathy, Emotional Intelligence, Active Listening, Empathy & Emotional Intelligence, Compassion, Personal Development, Recognizing Others, Self-Awareness, Verbal Communication Skills, Interpersonal Communications, Relationship Building, Mindfulness, Resilience, Leadership, Conflict Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering Scrum Framework for Agile Development

    Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Performance Metric, Performance Reporting, Management Reporting, Project Management, Meeting Facilitation, Cross-Functional Team Leadership, Cross-Functional Collaboration, Dependency Analysis, Conflict Management, Estimation

    2.9
    Rating, 2.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Unity Android Game Development — Build Seven 2D and 3D Games

    Skills you'll gain: Version Control, Unity Engine, GitHub, Bitbucket, Android Development, C# (Programming Language), Android (Operating System), Game Design, Mobile Development, Video Game Development, Software Versioning, Scripting, User Interface (UI), 3D Assets, Animation and Game Design, User Interface (UI) Design, UI Components, Program Development, Graphics Software, Computer Graphics

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    DevOps Essentials and Version Control with Git

    Skills you'll gain: Git (Version Control System), Version Control, DevOps, Devops Tools, Software Development Life Cycle, Software Development Tools, Linux Administration, Software Development, Software Versioning, Collaborative Software, Software Development Methodologies

    Beginner · Course · 1 - 4 Weeks

1…656667…97

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok