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CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Active Listening, Client Services, Customer Complaint Resolution, Customer and Client Support, Customer Support, Service Recovery, Interpersonal Communications, Customer Relationship Building, Social Skills, Communication Strategies, Time Management, Empathy, Customer Engagement, Customer Relationship Management, Professional Development, Non-Verbal Communication, Personal Attributes
CVS Health
Skills you'll gain: Call Center Experience, Customer Service, Greeting Customers, Customer Inquiries, Retail Sales, Active Listening, Client Services, Inbound Calls, Customer Complaint Resolution, Company, Product, and Service Knowledge, Customer Support, Cross Selling, Customer Engagement, Customer Relationship Building, Telephone Skills, Service Recovery, Interpersonal Communications, De-escalation Techniques, Client Support, Customer and Client Support
Skills you'll gain: Technical Support and Services, Technical Support, Desktop Support, Help Desk Support, Computer Hardware, Network Infrastructure, Computer Networking, Computer Systems, Information Technology, IT Infrastructure, General Networking, Systems Administration, Network Engineering, Customer and Client Support, Network Administration, Computer Science, Network Architecture, Electronic Hardware, Software Installation, Network Planning And Design
- Status: [object Object]
Google
Skills you'll gain: TCP/IP, Network Support, Computer Networking, Network Troubleshooting, Network Infrastructure, Technical Support and Services, Technical Support, Systems Administration, System Configuration, IT Infrastructure, Information Technology Operations, Microsoft Windows, Cybersecurity, Server Administration, Operating Systems, Desktop Support, Infrastructure Security, Computer Security, IT Security Architecture, Help Desk Support
Knowledge Accelerators
Skills you'll gain: Client Services, Technical Support and Services, Help Desk Support, Customer Service, Customer and Client Support, Customer Support, Technical Support, End User Training and Support, Service Level Agreement, Customer Complaint Resolution, Personal Attributes, Service Recovery, Service Level, System Support, Service Management, Active Listening, Customer Relationship Building, Interpersonal Communications, Social Skills, Rapport Building
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Loyalty Programs, Customer and Client Support, Customer Relationship Management, Customer Service, Customer Analysis, Customer Insights, Account Management, Consumer Behaviour, Strategic Marketing, Marketing Psychology, Marketing and Public Relations, Brand Management, Sales Management, Brand Strategy, Business Management
Akamai Technologies, Inc.
Skills you'll gain: Security Controls, Linux, TCP/IP, Cybersecurity, Networking Hardware, Security Management, General Networking, Network Infrastructure, Infrastructure Security, Cascading Style Sheets (CSS), Linux Administration, Operating Systems, SQL, Relational Databases, HTML and CSS, Database Management, Hypertext Markup Language (HTML), Python Programming, Scripting, Scripting Languages
Skills you'll gain: Cloud Computing, Cloud Services, Computer Hardware, IBM Cloud, Cloud Technologies, Cloud Infrastructure, Cloud Computing Architecture, Technical Support and Services, Cloud Solutions, Cloud Development, Technical Support, Help Desk Support, Cybersecurity, Security Awareness, System Configuration, Networking Hardware, Network Support, Cloud Applications, Software Development, Interviewing Skills
Skills you'll gain: Cloud Computing, Customer Success, Customer Support
Coursera Project Network
Skills you'll gain: Customer Support, Data Analysis, Data Management, Microsoft Excel
Coursera Project Network
Skills you'll gain: Business Development, Customer Support
Skills you'll gain: Digital Marketing, Marketing Channel, Marketing Strategy and Techniques, Business Marketing, Strategic Marketing, Marketing, Marketing Planning, Customer Analysis, Marketing Strategies, Customer Insights, Persona Development, Content Marketing, Marketing Analytics, Customer Engagement, Marketing Operations, Target Audience, Target Market, Product Marketing, Marketing Management, E-Commerce
In summary, here are 10 of our most popular customer and client support courses
- Introduction to Customer Service: CVS Health
- CVS Health Call Center Customer Service: CVS Health
- Technical Support Fundamentals: Google
- Google IT Support: Google
- Customer Service Fundamentals: Knowledge Accelerators
- Improving Customer Retention: Coursera Instructor Network
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- IBM IT Support: IBM
- Technical Support (IT) Case Studies and Capstone: IBM
- Create Customer Support Data with Google Sheets: Coursera Project Network