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  • Customer Communications Management

Results for "customer communications management"


  • Status: New
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    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    14 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    U

    University of California, Irvine

    Corporate Communications

    Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion

    4.6
    Rating, 4.6 out of 5 stars
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    144 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Coursera

    Communicate Effectively: Business Email Templates

    Skills you'll gain: Business Correspondence, Business Writing, Intercultural Competence, Cultural Sensitivity, Business Communication, Target Audience, Writing, Professionalism, Communication, Communication Strategies, Purchasing, Request For Quotation (RFQ), Procurement, Concision, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Strategic Communication Campaigns

    Skills you'll gain: Strategic Communication, Target Audience, Campaign Management, Advertising, Marketing Communications, Advertising Campaigns, Resource Allocation, Communication Planning, Media Strategy, Brand Management, Public Relations, Paid media, Communication Strategies, Promotions and Campaigns, Social Media Campaigns, Marketing, Business Strategy, Communication, Business Communication, Business Process

    4.5
    Rating, 4.5 out of 5 stars
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    55 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Business Communication

    Skills you'll gain: Business Writing, Constructive Feedback, Teamwork, Conflict Management, Business Correspondence, Business Communication, Recognizing Others, Team Building, Collaboration, Diversity Awareness, Writing, Mediation, Organizational Skills, Concision, Writing and Editing, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar

    4.8
    Rating, 4.8 out of 5 stars
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    11K reviews

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: New
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    C

    Creo Incubator

    Leadership 101:Communication,Conflict resolution&Negotiation

    Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Team Leadership, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Behavioral Economics, Empathy, Cross-Functional Team Leadership

    Beginner · Specialization · 1 - 3 Months

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  • Status: Free Trial
    Free Trial
    C

    Columbia University

    Construction Management

    Skills you'll gain: Project Schedules, Construction Management, Construction Estimating, Project Finance, Cost Estimation, Punch Work, Construction, Project Risk Management, Bidding, Building Information Modeling, Scheduling, Cost Control, Environment Health And Safety, Project Closure, Lean Methodologies, Real Estate, Finance, Business Transformation, Innovation, Architecture and Construction

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Program Management and the Art of Communication

    Skills you'll gain: Stakeholder Engagement, User Story, Stakeholder Communications, Executive Presence, Persuasive Communication, Strategic Communication, Communication Planning, Influencing, Leadership, Project Risk Management, Stakeholder Management, Data Management, Professional Development, Team Building, Data Integrity, Meeting Facilitation, Negotiation, Data Presentation, Communication, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
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    47 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Crisis Management and Crisis Communication

    Skills you'll gain: Crisis Management, Business Consulting, Management Consulting, Emergency Response, Corporate Communications, Leadership, Risk Management, Contingency Planning, Leadership and Management, Strategic Communication, Business Leadership, Public Affairs, Business Continuity Planning, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
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    24 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Clinic Communication: Greet, Listen, Schedule, Brief

    Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communication Channels for Project Success

    Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Stakeholder Communications, Communication, Business Communication, Digital Communications, Collaboration, Expectation Management, Business Reporting, Spreadsheet Software

    Beginner · Course · 1 - 4 Weeks

What brings you to Coursera today?

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In summary, here are 10 of our most popular customer communications management courses

  • Advanced Customer Relationship Management: Microsoft
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Corporate Communications: University of California, Irvine
  • Communicate Effectively: Business Email Templates: Coursera
  • Strategic Communication Campaigns: University of Colorado Boulder
  • Business Communication: University of Colorado Boulder
  • Leadership 101:Communication,Conflict resolution&Negotiation: Creo Incubator
  • Construction Management: Columbia University
  • Program Management and the Art of Communication: University of Maryland, College Park
  • Crisis Management and Crisis Communication: University of Colorado Boulder

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