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Results for "customer complaint resolution"
ESSEC Business School
Skills you'll gain: Communication, Negotiation
Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, Computer Hardware, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Peripheral Devices, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour
Coursera Project Network
Skills you'll gain: Business Development, Customer Support
Kennesaw State University
Skills you'll gain: Leadership and Management, Strategy and Operations
University of California, Irvine
Skills you'll gain: Active Listening, Conflict Management, Communication Strategies, Interpersonal Communications, Communication, Cooperation, Collaboration, Discussion Facilitation, Planning, Decision Making
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
Kennesaw State University
Skills you'll gain: Leadership and Management, Strategy and Operations
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
Status: FreeCoursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
In summary, here are 10 of our most popular customer complaint resolution courses
- Negotiation, Mediation, and Conflict Resolution - Capstone Project:Â ESSEC Business School
- IBM IT Support:Â IBM
- Customer Analytics:Â University of Pennsylvania
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Conflict Resolution Skills:Â University of California, Irvine
- Customer Service Fundamentals:Â Knowledge Accelerators
- Retail Customer Service:Â CVS Health
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University
- Customer Relationship Management:Â Starweaver
