Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Glasgow
Skills you'll gain: Responsible AI, digital literacy, Education Software and Technology, Generative AI, Artificial Intelligence, Data Ethics, Emerging Technologies, Instructional Design, Case Studies, Problem Solving, Critical Thinking, Social Impact
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Securities (Finance), Financial Analysis, Credit Risk, Financial Market, Investments, Risk Management, Market Dynamics, Portfolio Management, Finance, Wealth Management, Investment Banking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Ideation, AI Product Strategy, UI/UX Research, Brainstorming, Innovation, Design Thinking, User Research, AI Enablement, Generative AI, Competitive Analysis, User Experience Design, Human Centered Design, Data Ethics, Persona (User Experience), Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Pivot Tables And Charts, Spreadsheet Software, Data Analysis Expressions (DAX), Data Analysis, Analytics, Business Modeling, Business Analysis, Data Storytelling, Data Presentation, Microsoft 365, Trend Analysis, Data Security, Data Entry, Key Performance Indicators (KPIs), Data Management, Productivity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Transformation, Performance Measurement, Business Process, Technology Strategies, FinTech, Competitive Analysis, Stakeholder Analysis, Value Propositions, Case Studies, Business Strategies, Innovation, Entrepreneurship, Leadership, Information Technology
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Presentations, Sales Presentations, Product Demonstration, Microsoft PowerPoint, Customer Analysis, Competitive Analysis, Business Strategy, Business Communication, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Climate Change Mitigation, Sustainable Development, Climate Change Adaptation, Social Justice, Community Development, Environmental Issue, Systems Thinking, Visionary, Research, Finance, Innovation, Strategic Partnership, Collaboration
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Microsoft Power Platform, Statistical Reporting, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

Edureka
Skills you'll gain: Generative Adversarial Networks (GANs), Autoencoders, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks