Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Prompt Engineering Tools, Cloud Security, Containerization, Infrastructure As A Service (IaaS), Prompt Patterns, OAuth, Cloud Platforms, Cloud Storage, Cloud Services, Security Controls, Threat Management, Application Security, Data Security
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Process Modeling, Risk Mitigation, Business Analysis, Data Storytelling, Risk Analysis, Business Analysis Tools, Project Scoping, Risk Management Framework, Process Flow Diagrams, Process Mapping, Stakeholder Analysis, Prompt Engineering, Stakeholder Management, Data Presentation, Digital Transformation, Responsible AI, Business Process Modeling, Excel Formulas, Data Cleansing, Business Analytics
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, AI Personalization, Responsible AI, Data Ethics, Education Software and Technology, AI literacy, LLM Application, Digital pedagogy, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, AI Integrations, Augmented and Virtual Reality (AR/VR), Ethical Standards And Conduct, Information Privacy, Machine Learning, Data Synthesis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, Data Ethics, AI literacy, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Strategic Leadership, Business Ethics, Hugging Face, Legal Risk, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Technologies, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Cloud Computing, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Full-Stack Web Development, Scrum (Software Development), Information Technology, Computer Hardware, Agile Methodology, Sprint Planning, Agile Project Management, Team Building, Registration, Risk Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, Prompt Patterns, ChatGPT, Storytelling, Microsoft Excel, LLM Application, Multimodal Prompts, AI Enablement, Data Analysis, SQL, AI powered creativity, Generative AI, AI literacy, Artificial Intelligence, Data Compilation, Data Cleansing, Databases, Data Visualization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Wrangling, Data Presentation, Big Data, Interactive Data Visualization, Data Analysis, Statistical Visualization, Data Cleansing, Apache Hadoop, Statistical Analysis, Data Visualization, Data Import/Export, Apache Hive, Data Mart, Data Processing, Data Warehousing, Data Transformation, Apache Spark, Data Science, Microsoft Excel
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Agentic Workflows, Generative AI, LLM Application, AI literacy, Email Automation, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI Workflows, AI powered creativity, Artificial Intelligence, Automation
Beginner · Specialization · 3 - 6 Months

University of Alberta
Skills you'll gain: Agile Software Development, Project Risk Management, Requirements Analysis, Agile Methodology, Agile Project Management, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Functional Requirement, Sprint Planning, Software Development Methodologies, Agile Product Development, Software Development, Risk Analysis, Scrum (Software Development), Software Technical Review, Risk Management Framework, Product Management, Project Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export
Intermediate · Course · 1 - 4 Weeks