Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Financial Forecasting, Forecasting, Microsoft Excel, Business Planning, Excel Formulas, Time Series Analysis and Forecasting, Trend Analysis, Strategic Decision-Making, Revenue Forecasting, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Analysis, Financial Modeling, Stakeholder Communications, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Services, Banking, Compensation Analysis, Compensation Management, Investment Banking, Commercial Banking, Private Equity, Retail Banking, Financial Modeling, FinTech, Financial Statement Analysis, Emerging Technologies, Trend Analysis, Corporate Finance, Digital Transformation, Market Trend, Credit Risk, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Relationship Building, Customer Engagement, Graphic Design, Digital Publishing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Statistical Visualization, Data Visualization Software, Data Visualization, Data Presentation, STATA (Software), Scatter Plots, Plot (Graphics), Box Plots, Exploratory Data Analysis, Histogram, Descriptive Statistics, Heat Maps, Graphing, Probability Distribution
Intermediate · Course · 1 - 3 Months

FAIR Institute
Skills you'll gain: Cyber Risk, Cyber Governance, Threat Management, Risk Management Framework, Cyber Security Strategy, Risk Management, Risk Appetite, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Cybersecurity, Supplier Risk Management, Risk Modeling, Risk Control, Risk Analysis, Governance, Program Standards, Program Implementation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Tool Calling, OAuth, Model Context Protocol, AI Orchestration, AI Integrations, Generative AI Agents, Interoperability, Agentic Workflows, Application Programming Interface (API), Agentic systems, Authentications, Real Time Data, Data Persistence, Context Management, Software Design Patterns, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Creation, Social Media Management, Social Media, Drive Engagement, Social Media Content, Driving engagement, Social Media Marketing, Social Media Strategy, Customer Engagement, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Competitive Analysis, Business Development, Data-Driven Decision-Making, Generative AI, Market Opportunities, Market Analysis, Market Research, Trend Analysis, Strategic Thinking, Market Trend, Business Intelligence, Business Strategy, Sustainable Business, Forecasting, AI Integrations, Strategic Planning
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Stakeholder Communications, Customer Analysis, Customer Insights, Product Management, Stakeholder Management, Growth Strategies, Product Development, Stakeholder Engagement, Product Improvement, New Product Development, Product Lifecycle Management, Innovation, Agile Methodology, Digital Transformation, Product Requirements, Action Oriented, Business Analytics, Business Modeling, Data-Driven Decision-Making, Product Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Product Management, Commercialization, Model Training, Technical Product Management, Product Lifecycle Management, Design and Product, Model Deployment, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Product Strategy, User Interface and User Experience (UI/UX) Design, Product Design, Infrastructure Architecture, Responsible AI, AI literacy, Digital Transformation, Data-Driven Decision-Making, Deep Learning
Beginner · Course · 3 - 6 Months