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    • Customer Journey

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    205 results for "customer journey"

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      Coursera Project Network

      Product Development: Customer Journey Mapping with Miro

      Skills you'll gain: Design and Product, Leadership and Management, Product Development, Strategy and Operations, Geovisualization, Innovation, Marketing

      4.5

      (86 reviews)

      Beginner · Guided Project · Less Than 2 Hours

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      Coursera Project Network

      Customer Journey Maps with IoT Touchpoints in Miro

      Skills you'll gain: Customer Relationship Management, Customer Success, Finance, Human Computer Interaction, Marketing, Sales, User Experience

      4.6

      (13 reviews)

      Intermediate · Guided Project · Less Than 2 Hours

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      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Digital Marketing, Marketing, Media Strategy & Planning, Sales, Communication, E-Commerce, Entrepreneurship, Leadership and Management, Storytelling, Strategy, Strategy and Operations, Advertising, Computer Networking, Customer Relationship Management, Customer Success, Data Analysis, Data Visualization, Finance, Market Research, Mathematical Theory & Analysis, Mathematics, Networking Hardware, Research and Design, Search Engine Optimization, Social Media, Web Development

      4.8

      (9.3k reviews)

      Beginner · Course · 1-4 Weeks

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      University of Pennsylvania

      AI For Business

      Skills you'll gain: Machine Learning, Entrepreneurship, Leadership and Management, Strategy and Operations, Machine Learning Algorithms, Finance, Theoretical Computer Science, Data Management, Business Analysis, Human Resources, Marketing, Applied Machine Learning, Data Analysis, Algorithms, People Management, Sales, Artificial Neural Networks, Deep Learning, Computational Thinking, Computer Programming, Accounting, Regulations and Compliance, Strategy, Big Data, Data Mining, Data Warehousing, Feature Engineering, Natural Language Processing, Reinforcement Learning, Audit, BlockChain, Business Transformation, Clinical Data Management, Customer Analysis, Customer Relationship Management, Customer Success, Database Administration, Databases, Decision Making, Financial Analysis, Innovation, Operating Systems, People Analysis, Research and Design, Security Engineering, Software Security, System Security

      4.7

      (154 reviews)

      Beginner · Specialization · 3-6 Months

    • Free

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      University of London

      Brand Management: Aligning Business, Brand and Behaviour

      Skills you'll gain: Brand Management, Marketing, Communication, Marketing Management, Marketing Design, Research and Design, Business Analysis, Business Psychology, Business Transformation, Finance, Financial Management, Human Resources, Organizational Development, Persona Research, Talent Management, Corporate Accouting, Customer Relationship Management, Customer Success, Leadership and Management, Sales, Strategy and Operations

      4.9

      (6.5k reviews)

      Beginner · Course · 1-3 Months

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      Meta

      Introduction to Social Media Marketing

      Skills you'll gain: Communication, Marketing, Social Media, Digital Marketing, Media Strategy & Planning, Advertising, Entrepreneurship, Marketing Management, Business Analysis, Customer Analysis, Leadership and Management, Market Research, Research and Design, Sales, Strategy, Strategy and Operations, Public Relations, Writing

      4.8

      (10.8k reviews)

      Beginner · Course · 1-3 Months

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      University of Pennsylvania

      AI Applications in Marketing and Finance

      Skills you'll gain: Machine Learning, Business Analysis, Finance, Marketing, Accounting, Algorithms, Customer Analysis, Customer Relationship Management, Customer Success, Data Analysis, Financial Analysis, Sales, Strategy and Operations, Theoretical Computer Science

      4.6

      (65 reviews)

      Mixed · Course · 1-4 Weeks

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      IE Business School

      Branding and Customer Experience

      Skills you'll gain: Brand Management, Business Analysis, Business Psychology, Customer Analysis, Design and Product, Human Computer Interaction, Marketing, Research and Design, User Experience, User Experience Design, User Research, Human Resources, People Analysis, Customer Relationship Management, Customer Success, Finance, Leadership and Management, Sales, Strategy and Operations

      4.6

      (417 reviews)

      Intermediate · Course · 1-3 Months

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      Macquarie University

      Marketing analytics: Know your customers

      Skills you'll gain: Business Analysis, Customer Analysis, Entrepreneurship, Market Research, Marketing, Research and Design, Big Data, Communication, Customer Relationship Management, Data Management, Design and Product, Digital Marketing, Finance, Human Computer Interaction, Market Analysis, User Research, Advertising, Business Psychology, Data Analysis, Exploratory Data Analysis, Leadership and Management, Marketing Psychology, Media Strategy & Planning, Probability & Statistics, Social Media, Cloud Computing, Small Data

      4.7

      (370 reviews)

      Beginner · Course · 1-3 Months

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      Digital Marketing Institute

      Social Media and Digital Marketing Fundamentals

      Skills you'll gain: Communication, Digital Marketing, Marketing, Media Strategy & Planning, Social Media, Business Analysis, Customer Analysis, Advertising, Entrepreneurship, Finance, Leadership and Management, Sales, Strategy, Strategy and Operations

      4.7

      (146 reviews)

      Beginner · Course · 1-4 Weeks

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      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Cloud Computing, Software As A Service, Business Analysis, Customer Analysis, Leadership and Management, Strategy and Operations, Business Process Management, Communication, Entrepreneurship, Project Management, Software Architecture, Software Engineering, Theoretical Computer Science, Finance, Sales

      Beginner · Course · 1-3 Months

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      Coursera Project Network

      Agile Projects: Develop Product Wireframe Prototypes in Miro

      Skills you'll gain: Project Management, Software Engineering, Strategy and Operations, Product Development

      4.6

      (12 reviews)

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer journey courses

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