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  • Customer Relationship Management

Results for "customer relationship management"


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  • S

    STARWEAVER

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6 stars, 290 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (290) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction to CRM with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building

    4.6 stars, 1.1K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • S

    Salesforce

    Salesforce Sales Operations

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management

    4.6 stars, 2.2K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (2.2K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
    Status: Free trial
    Free trial
  • S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Information Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer

    4.6 stars, 1.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial

What brings you to Coursera today?

  • E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Analysis, Organizational Strategy, Customer Relationship Building, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Customer Service, Auditing, Data Analysis, Environment

    4.8 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Customer Retention, Organizational Strategy, Marketing Automation, Customer Insights, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Market Analysis, Portfolio Management

    4.6 stars, 52 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (52) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Brand Loyalty, Customer experience improvement, Marketing Automation, Customer Insights, Customer Service, Marketing Strategies, Portfolio Management, Data-Driven Marketing, Relationship Management, Business, Automation

    4.6 stars, 20 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (20) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction au CRM avec HubSpot

    Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Sales Management, Campaign Management, Customer Relationship Management, Management Reporting, Team Management, Team Oriented, Marketing Automation, Customer Data Management, User Accounts, Marketing

    4 stars, 6 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4 (6) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • M

    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    Enterprise Systems: ERP, CRM, and Supply Chain Management

    Skills you'll gain: Supply Chain Systems, Customer Relationship Management, Enterprise Resource Planning, Supply Chain, Supply Chain Management, Customer Relationship Management (CRM) Software, Supply Chain Planning, Information Systems, Systems Integration, Business Operations, Logistics Management, Inventory Management, Workflow Management, Customer Engagement, Vendor Management, Business Process Management, Data Management, Procurement, Resource Planning, Process Improvement

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial

What brings you to Coursera today?

1234…834

Best free Customer Relationship Management courses

High-quality free Customer Relationship Management courses you can start today.

  1. 1
    Introduction to CRM with HubSpot
    CourseraBeginnerLess Than 2 Hours4.6(1,081)Free
  2. 2
    Introduction au CRM avec HubSpot
    CourseraBeginnerLess Than 2 Hours4.0(6)Free

Best Customer Relationship Management courses from Microsoft

Top-rated Customer Relationship Management courses offered by Microsoft on Coursera.

  1. 1
    Advanced Customer Relationship Management
    MicrosoftAdvanced1 - 4 Weeks4.3(4)Microsoft
  2. 2
    Customer Engagement & Relationship
    MicrosoftBeginner1 - 3 Months5.0(2)Microsoft
  3. 3
    CRM Integration and AI for Customer Management
    MicrosoftAdvanced1 - 4 Weeks5.0(2)Microsoft

Best Customer Relationship Management certificate programs

Earn a certificate in Customer Relationship Management from top universities and companies.

  1. 1
    Salesforce Sales Operations
    SalesforceBeginner3 - 6 Months4.6(2,162)Professional Certificate
  2. 2
    Customer-Centric CRM Strategy and Management
    EDUCBABeginner1 - 3 Months4.6(52)Specialization

Best Customer Relationship Management courses for beginners

Top-rated beginner-friendly Customer Relationship Management courses with no prerequisites.

  1. 1
    Customer Relationship Management
    STARWEAVERBeginner1 - 4 Weeks4.6(290)No prerequisites
  2. 2
    Sales and CRM Overview
    SalesforceBeginner1 - 4 Weeks4.6(1,665)No prerequisites
  3. 3
    Enterprise Systems: ERP, CRM, and Supply Chain Management
    John Wiley & SonsBeginner1 - 4 WeeksNo prerequisites

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