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Results for "customer relationship management"
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Retention, Loyalty Programs, Customer Engagement, Customer Insights, Customer Analysis, Relationship Management, Customer experience strategy (CX), Personalized Service, Target Market, Data-Driven Decision-Making, Business Intelligence, Trend Analysis
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Sprint Retrospectives, Project Scoping, Project Closure, Milestones (Project Management), Stakeholder Communications, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Professional Networking, Requirements Analysis, Stakeholder Management, Quality Assessment, Project Documentation, Change Management, Interviewing Skills
- Status: Free Trial
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, People Management, Constructive Feedback, Influencing, Coaching, Stakeholder Management, Leadership
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Self-Awareness
Skills you'll gain: Business Development, Business Relationship Management, Relationship Building, Cross Selling, Strategic Partnership, Rapport Building, New Business Development, B2B Sales, Professional Networking, Customer Relationship Management, Client Services, Target Market, Communication, Upselling, Business Strategies, Market Research, Active Listening
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free TrialStatus: AI skills
Skills you'll gain: Paid media, Social Media Marketing, Social Media Management, Social Media, Marketing Analytics, Target Audience, Marketing Budgets, Social Media Strategy, Social Media Campaigns, Instagram, Content Creation, Campaign Management, Marketing Effectiveness, Online Advertising, Marketing, Performance Analysis, Key Performance Indicators (KPIs), Goal Setting, Advertising, Facebook
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Media Planning, Data Storytelling, Search Engine Marketing, Email Marketing, Social Media Strategy, Search Engine Optimization, Social Media Marketing, Content Creation, Order Fulfillment, Google Ads, Performance Measurement, Professional Networking, Online Advertising, A/B Testing, Social Media Campaigns, E-Commerce, Customer Relationship Management, Loyalty Programs, Campaign Management, Interviewing Skills
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Management, Operational Efficiency, Warehouse Management, Supply Chain Planning, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Customer Relationship Management: Starweaver
- Introduction to CRM with HubSpot: Coursera Project Network
- Sales and CRM Overview: Salesforce
- Google Project Management:: Google
- Relationship Management : Rice University
- Improving Customer Retention: Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Relationship Management and Business Development : Starweaver
- Introduction to Customer Service: CVS Health
- Meta Social Media Marketing: Meta