Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Case Western Reserve University
Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Spatial Data Analysis, Geospatial Information and Technology, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Estimation, Simulations, Simulation and Simulation Software, Data Integration
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, Agile Project Management, Agile Software Development, User Story, Stakeholder Management, Initiative and Leadership, Agile Methodology, Innovation, Continuous Deployment, CI/CD, Strategic Planning, Collaborative Software, Business Planning, Timelines, Scope Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, AI Security, Data Ethics, Computer Security Awareness Training, Security Awareness, Responsible AI, Law, Regulation, and Compliance, Cybersecurity, Cyber Attacks, General Data Protection Regulation (GDPR), Cyber Risk, AI literacy, Human Factors (Security), Artificial Intelligence, Threat Detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Case Studies, Experience Design, Business Solutions, User Experience Design, User Experience, Natural Language Processing, Application Programming Interface (API), Interaction Design, Application Deployment, AI Integrations, Application Development, Artificial Intelligence, Systems Integration, Scalability, Software Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), Agile Software Development, Agile Project Management, Agile Methodology, Scalability, Program Management, Project Coordination, Coordination, Leadership, Influencing
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Brand Strategy, Customer Analysis, Customer experience strategy (CX), Marketing Planning, Target Market, Digital Marketing, Customer Insights, Content Strategy, Target Audience, Marketing Effectiveness, Brand Marketing, Persona Development, Brand Strategy, Agile Methodology, Journey Mapping, Storytelling, Consumer Behaviour, Conversion Funnel Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Organizational Strategy, AI Product Strategy, AI Enablement, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Ethics, Technology Roadmaps, Ethical Standards And Conduct, Cross-Functional Team Leadership, Data Governance, Organizational Structure, Scalability, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Facebook, Target Market, Meta Ads Manager, Online Advertising, Social Media Campaigns, Market Opportunities, Customer Analysis, Customer Insights, Social Media Analytics, Social Media Marketing, Data-Driven Marketing, Social Media, Marketing, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, Capacity Management, User Story, Team Management, Project Planning, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Analysis, Stakeholder Engagement, Communication Planning, Strategic Communication, Project Management Institute (PMI) Methodology, Communication Strategies, Expectation Management, Strategic Leadership, Project Management, Customer Analysis, Customer Communications Management, Drive Engagement, Relationship Management, Customer Relationship Building, Change Management, Communication, Data Visualization, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scenario Testing, Test Planning, Unit Testing, Functional Testing, Debugging, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Browser Compatibility, Performance Testing, Security Testing, Integration Testing, System Testing, API Testing, Software Testing, User Acceptance Testing (UAT), Performance Stress Testing, Acceptance Testing, Test Tools, Application Security, Test Automation, Responsive Web Design, Web Applications, Docker (Software), User Interface (UI), Python Programming
Beginner · Course · 1 - 4 Weeks