Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Nutrition and Diet, Clinical Nutrition, Nutrition Care Plans, Food Quality Assurance And Control
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, Business Metrics, Amazon Web Services, Return On Investment, Organizational Effectiveness, Cloud Platforms, Operating Cost
Mixed · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Prompt Engineering, OpenAI, OpenAI API, Responsible AI, Multimodal Prompts, AI Enablement, ChatGPT, Data Ethics, Artificial Intelligence, Generative AI, Tool Calling, AI Workflows, LLM Application, Image Analysis, Large Language Modeling, Natural Language Processing, Vision Transformer (ViT), Embeddings, Computer Vision, Reinforcement Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Business Planning, Resource Management, Business Acumen, Organizational Effectiveness, Strategic Thinking, Business Strategy, Financial Management, Strategic Decision-Making, Organizational Change, Team Leadership, Financial Analysis, Financial Statements, Budgeting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Monitoring, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Data Storytelling, Sales Presentations, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Sales Process, HubSpot CRM, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Public Cloud, Cloud Computing, DevOps, Budget Management, Scalability, Cost Management, Operational Efficiency, Corporate Sustainability, Customer Support, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Identity and Access Management, Dashboard, Management Reporting, Customer Support, Business Reporting, Technical Support, Scheduling, Data Integration, Auditing
Intermediate · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Data Mining, Predictive Analytics, Business Analytics, Dimensionality Reduction, Forecasting, Data-Driven Decision-Making, Customer Analysis, Regression Analysis, Demand Planning, Classification Algorithms, Machine Learning Methods, Logistic Regression, Decision Tree Learning, Artificial Neural Networks
Build toward a degree
Mixed · Course · 3 - 6 Months