Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Microsoft
Skills you'll gain: Microsoft Power Platform, No-Code Development, Generative AI Agents, Microsoft Teams, Performance Analysis, Customer Engagement, Natural Language Processing, Application Deployment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, B2B Sales, Overcoming Objections, Sales Presentations, Dashboard, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Selling Techniques, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Oral Comprehension, Composure, Emotional Intelligence, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Competitive Analysis, Business Strategy, Strategic Thinking, Market Analysis, Competitive Intelligence, Case Studies, Corporate Strategy, Customer Analysis, Market Dynamics, Market Opportunities, Strategic Planning, New Business Development, Supplier Management, Entrepreneurship, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Robotic Process Automation, Automation Engineering, Business Process Automation, Manufacturing Processes, Automation, Manufacturing and Production, Manufacturing Operations, Production Process, Robotics, Workflow Management, Scalability, Process Optimization, Internet Of Things, Development Environment, Artificial Intelligence, Digital Transformation, Data Integration, Quality Control, Debugging
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Model Evaluation, Supervised Learning, Model Training, Scikit Learn (Machine Learning Library), Tensorflow, Model Deployment, Applied Machine Learning, Artificial Neural Networks, Python Programming, NumPy, Machine Learning Algorithms, Matplotlib, Deep Learning, Image Analysis, Machine Learning, Model Optimization, Embeddings, Pandas (Python Package), Convolutional Neural Networks, Natural Language Processing
Build toward a degree
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Transformation, Power BI, Data-Driven Decision-Making, Data Processing, Data Integration, Data Cleansing, Data Manipulation, Data Preprocessing, Data Modeling, Data Visualization Software, Data Analysis, Pivot Tables And Charts, Analytics
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Spatial Analysis, Spatial Data Analysis, GIS Software, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Geostatistics, Interactive Data Visualization, Data Integration, Data Mapping, Augmented Reality, Statistical Analysis, Sampling (Statistics)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Model Training, Data Preprocessing, Model Optimization, Model Evaluation, Predictive Modeling, Data Processing, Development Environment, Predictive Analytics, Software Installation
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Marketing Strategies, Marketing, Customer Analysis, Data-Driven Decision-Making, Analytics, Performance Measurement, Strategic Marketing, Brand Management, Regression Analysis, Brand Awareness, Consumer Behaviour, A/B Testing, Statistical Methods, Statistical Analysis
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Accountability Frameworks, Team Performance Management, Case Studies, Team Leadership, Team Management, People Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Telecommuting, Collaboration, Leadership, Drive Engagement, Workforce Management, Team Collaboration, Productivity, Trustworthiness, Employee Engagement
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Media and Communications, Digital Media Strategy, Social Media Campaigns, Online Advertising, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Digital Marketing Campaigns, Digital Communications, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Strategic Communication, Communication
Mixed · Course · 1 - 4 Weeks