Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Generative AI, LLM Application, Prompt Engineering, Training Programs, Large Language Modeling, Applied Machine Learning, Open Source Technology, Benchmarking, Artificial Neural Networks
Advanced · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Data Pipelines, Google Cloud Platform, Deep Learning, Data Preprocessing, Applied Machine Learning, Scalability, Artificial Neural Networks, Data Transformation
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Self-Awareness, Professional Development, Personal Development, Smart Goals, Goal Setting, Emotional Intelligence, Leadership Development, Empathy & Emotional Intelligence, Adaptability, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Team Performance Management, Leadership and Management, Leadership, Team Management, Growth Mindedness, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Analytics, Return On Investment, Google Ads, Marketing Strategies, MarTech, Content Management Systems, WordPress, Facebook, Software Installation, Data Collection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Agile Methodology, Stakeholder Analysis, Business Planning, Requirements Analysis, Business Requirements, Stakeholder Management, Business Strategies, Project Management Software, Sprint Planning, Microsoft Teams, ChatGPT
Beginner · Course · 1 - 3 Months

Skills you'll gain: Artificial Intelligence, Bayesian Network, Applied Machine Learning, Computational Logic, Machine Learning, Unsupervised Learning, Bayesian Statistics, Artificial Neural Networks, Reinforcement Learning, Markov Model, Algorithms, Probability & Statistics, Decision Making
Mixed · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Employee Onboarding, Employee Coaching, Process Development, Talent Recruitment, Recruitment Strategies, Goal Setting, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Internet Of Things, Network Security, Application Security, Security Engineering, Information Systems Security, Data Security, Cloud Services, Infrastructure Security, Cloud Computing, Application Design, Time Series Analysis and Forecasting, Encryption, Cryptography, Data Analysis, Identity and Access Management, Data Integrity, Authentications, Vulnerability Assessments
Beginner · Course · 1 - 3 Months