Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
University of Alberta
Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Software Development Methodologies, Requirements Analysis, Agile Project Management, Requirements Elicitation, Risk Management, Scrum (Software Development), Project Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Sprint Retrospectives, Product Management, Risk Analysis, Backlogs, Customer Communications Management, Showrooms
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Transfer Learning, Small Data, Deep Learning, Applied Machine Learning, Machine Learning Methods, Model Training, Unsupervised Learning, Machine Learning, Data Synthesis, Supervised Learning
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Content Scheduling, Content Strategy, Social Media Management, Social Media Content, Content Development and Management, Strategic Partnership, Social Media Marketing, Social Media Strategy, Social Media, Customer Engagement, Content Management, Community Development, Content Creation, Calendar Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Business Logic, AI literacy, Application Development, Computational Logic, C# (Programming Language), Computer Programming, Program Development, Programming Principles, Data Store, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Heat Maps, Data Presentation, Statistical Visualization, Web Content Accessibility Guidelines, Customer Retention, Plot (Graphics), Data Visualization Software, Tableau Software, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brand Awareness, Data-Driven Marketing, Digital Advertising, Marketing Effectiveness, Advertising Campaigns, Digital Marketing Campaigns, Marketing Analytics, Advertising, Branding, Performance Analysis, Customer Insights, Business Research, Data-Driven Decision-Making, Survey Creation, Performance Measurement, Target Audience, Data Collection
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Development, Customer Data Management, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: B2B Sales, Consultative Selling, Consultative Approaches, Sales Presentation, Stakeholder Engagement, Enterprise Sales, Performance Metric, Stakeholder Management, Stakeholder Communications, Sales Presentations, Selling Techniques, Verbal Communication Skills, Performance Measurement, Business Marketing, Sales, Executive Presence, Sales Process, Sales Pipelines, Sales Strategy, Performance Analysis
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Cultural Responsiveness, Culture, Branding, Cultural Diversity, Intercultural Competence, Cultural Sensitivity, Global Marketing, Stakeholder Management, Stakeholder Analysis, Stakeholder Engagement, Stakeholder Communications, Consumer Behaviour, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Design Thinking, Value Propositions, Business Modeling, Entrepreneurship, Ideation, Lean Methodologies, Adaptability, Innovation, Problem Solving, New Business Development, Needs Assessment, Creative Problem-Solving, Customer Analysis, Decision Making, Data-Driven Decision-Making, Empathy
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Health Disparities, Health Assessment, Public Health and Disease Prevention, Research, Community Health, Health Information Management, Data Integration, Continuous Monitoring, Information Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Engagement, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Management, Agile Methodology, Sprint Planning, Agile Project Management, Delegation Skills, Agile Software Development, Prioritization, Contract Management, Estimation, Business Metrics
Intermediate · Course · 3 - 6 Months