Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

HubSpot Academy
Skills you'll gain: Lead Generation, HubSpot CRM, Sales Management, Customer Relationship Building, Prospecting and Qualification, Sales Development, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Project Design, Project Implementation, Campaign Management, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Teradata SQL, Stored Procedure, Performance Tuning, Database Management, Extract, Transform, Load, Solution Design, Data Import/Export, Query Languages, System Implementation, Solution Architecture, Data Manipulation, Data Processing, Data Integration, Technology Strategies, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Persona Development, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Target Market, Business Marketing, Social Media Content, Social Media Management, Marketing Strategies, Web Presence, Content Creation, Earned Media, Drive Engagement, Business Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Content Performance Analysis, Direct Marketing, Analysis, Customer Communications Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Looker (Software), Spatial Data Analysis, Data Import/Export, Interactive Data Visualization, Query Languages, Data Integration, GIS Software, Geospatial Information and Technology, Big Data, Data Store
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Variance Analysis, Performance Measurement, Performance Reporting, Management Reporting, Budgeting, Financial Data, Performance Analysis, Financial Reporting, Business Metrics, Financial Analysis, Management Accounting, Cost Control, Cost Accounting, Performance Metric, Profit and Loss (P&L) Management, Operational Performance Management, Key Performance Indicators (KPIs), Customer Analysis, Operating Budget, Finance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Marketing Analytics, Content Optimization, Key Performance Indicators (KPIs), Social Media Analytics, Performance Analysis, Web Analytics and SEO, Performance Metric, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Management, Human Resource Strategy, Employee Training, Employee Performance Management, Human Capital, Human Resources Information System (HRIS), Performance Appraisal, Talent Management, Training Programs, Recruitment, Talent Recruitment, Training and Development, Workforce Development, Performance Review, Performance Management, Full Cycle Recruitment, Management Training And Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Technical Support and Services, Network Support, Technical Support, System Support, Data Maintenance, IT Infrastructure, Peripheral Devices, Computer Displays, Data Storage, Information Technology, Test Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Tableau Software, Data Governance, Collaborative Software, Agentic systems, Data Architecture, Enterprise Architecture, Governance, Analytics, Data Access, Security Controls, Dashboard, Role-Based Access Control (RBAC), Cloud Services, Trend Analysis, Customer Insights, Artificial Intelligence, Performance Management, Application Lifecycle Management, Business Metrics
Intermediate · Course · 1 - 4 Weeks