• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Cisco Cloud Collaboration Solution

    Skills you'll gain: Telecommunications, User Accounts, User Provisioning, Collaborative Software, Cloud-Based Integration, Cloud Solutions, Enterprise Application Management, Cloud Management, Identity and Access Management, Okta, Registration, Inbound Calls, Network Troubleshooting, AI Integrations, Azure Active Directory, Systems Integration, Dashboard, Peripheral Devices

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    SQL Analytics: Aggregation, Subqueries & Query Optimization

    Skills you'll gain: SQL, Database Management, Transaction Processing, Performance Tuning, Databases, Business Reporting, Database Management Systems, Data Integrity, Database Development, Analytics, Descriptive Analytics, Data Processing, Data Import/Export, Data Structures, Scripting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Organizational Capacity and Donor Engagement Strategies

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Budget Management, Philanthropy, Budgeting, Prospecting and Qualification, Strategic Marketing, Brand Marketing, Campaign Planning, Campaign Management, Promotions and Campaigns, Digital Marketing, Marketing Strategies, Proposal Development, Organizational Strategy, Digital Brand Strategy, Capacity Planning, Proposal Writing, Driving engagement, Relationship Building

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    生成式 AI 智能体:助力组织转型

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, Google Gemini, Generative AI, AI Enablement, Customer experience improvement, Agentic Workflows, Google Cloud Platform, Gemini, Agentic systems, Tool Calling, Organizational Strategy, Business Transformation, Artificial Intelligence, AI Integrations, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Sales Coaching: Turning Salespeople into Champions

    Skills you'll gain: Sales Management, Active Listening, Accountability Frameworks, Employee Coaching, Sales Training, Drive Engagement, Communication Strategies, Coaching, Constructive Feedback, Team Performance Management, Team Motivation, Sales, Motivational Skills, Communication, Growth Mindedness, Team Building, Leadership, Leadership Development, Executive Presence, Performance Improvement

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    In-Depth Knowledge Areas of Project Management

    Skills you'll gain: Cost Management, Project Schedules, Scope Management, Project Risk Management, Project Scoping, Earned Value Management, Project Controls, Resource Allocation, Cost Estimation, Resource Management, Requirements Management, Quality Management, Project Management Institute (PMI) Methodology, Project Management, Project Estimation, Scheduling, Risk Management, Resource Utilization, Project Management Life Cycle, Risk Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    生成式 AI 代理:實現組織轉型

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, AI Product Strategy, Prompt Engineering Tools, Google Cloud Platform, AI Integrations, Agentic systems, Organizational Strategy, Innovation, Organizational Change, Large Language Modeling, Proxy Servers, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize PyTorch: Build and Accelerate Layers

    Skills you'll gain: PyTorch (Machine Learning Library), Model Optimization, Model Training, Deep Learning, Performance Analysis, Artificial Neural Networks, Resource Utilization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Technical Analysis: Fibonacci and Trading Signals

    Skills you'll gain: Technical Analysis, Market Trend, Financial Trading, Market Data, Trend Analysis, Market Dynamics, Financial Market, Securities Trading, Market Opportunities, Market Analysis, Financial Forecasting, Analysis, Course Development, Probability

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Containerization and Kubernetes for DevOps

    Skills you'll gain: Docker (Software), Kubernetes, Containerization, YAML, DevOps, Devops Tools, Network Troubleshooting, Application Deployment, Command-Line Interface, Flask (Web Framework), Cloud Deployment, Scalability, Load Balancing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize and Evaluate Your No-Code Automation

    Skills you'll gain: Performance Tuning, No-Code Development, Performance Testing, Business Process Automation, Operational Analysis, Automation, Performance Analysis, Process Improvement and Optimization, System Monitoring, Business Workflow Analysis, Process Optimization, Operational Efficiency, Business Priorities, Maintainability, Workflow Management, Project Performance, Cost Benefit Analysis, Scalability, Analysis, Solution Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Unity Maze Games: Design, Build & Optimize

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, Animation and Game Design, Project Design, Interactive Design, Program Development, Systems Development, Design, Experience Design, Design and Product, Design Elements And Principles, Scripting, Mechanics

    Mixed · Course · 1 - 4 Weeks

1…361362363…388

In summary, here are 10 of our most popular customer success courses

  • Cisco Cloud Collaboration Solution: Cisco Learning and Certifications
  • SQL Analytics: Aggregation, Subqueries & Query Optimization: LearnKartS
  • Organizational Capacity and Donor Engagement Strategies: John Wiley & Sons
  • 生成式 AI 智能体:助力组织转型: Google Cloud
  • Sales Coaching: Turning Salespeople into Champions: John Wiley & Sons
  • In-Depth Knowledge Areas of Project Management: Packt
  • 生成式 AI 代理:實現組織轉型: Google Cloud
  • Optimize PyTorch: Build and Accelerate Layers: Coursera
  • Technical Analysis: Fibonacci and Trading Signals: EDUCBA
  • Containerization and Kubernetes for DevOps: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok