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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Coursera

    Debug and Perfect Your No-Code Apps

    Skills you'll gain: User Feedback, Usability, Functional Testing, Root Cause Analysis, Product Improvement, Journey Mapping, UI/UX Research, Experience Design, User Experience, Conversion Funnel Analysis, User Interface (UI) Design, Integration Testing, Product Quality (QA/QC), Application Design, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Communication Planning, Google Workspace, Business Transformation, Stakeholder Management, Stakeholder Communications, Organizational Development, Customer Success Management, Organizational Effectiveness, Training Programs, Customer Communications Management, End User Training and Support, Training and Development, Customer Engagement, Stakeholder Analysis, Developing Training Materials, Strategic Communication, Journey Mapping

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    Madecraft

    Creating Winning Teams

    Skills you'll gain: Virtual Teams, Intercultural Competence, Gap Analysis, Diversity and Inclusion, Team Leadership, Team Management, Team Building, Organizational Leadership, People Management, Leadership, Leadership Development, Workplace inclusivity, Team Performance Management, Employee Engagement, Emotional Intelligence, Communication, Performance Management, Talent Management, Trustworthiness, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze and Predict Shipping Time Using Machine Learning

    Skills you'll gain: Feature Engineering, Demand Planning, Data Preprocessing, Model Evaluation, Customer Demand Planning, Inventory and Warehousing, Transportation, Supply Chain, and Logistics, Inventory Control, Logistics, Logistics Management, Data Cleansing, Forecasting, Exploratory Data Analysis, Data Processing, Model Training, Supply Chain, Data Quality, Predictive Modeling, Applied Machine Learning, Shipping and Receiving

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    SQL Analytics: Aggregation, Subqueries & Query Optimization

    Skills you'll gain: SQL, Database Management, Transaction Processing, Performance Tuning, Databases, Business Reporting, Database Management Systems, Data Integrity, Database Development, Analytics, Descriptive Analytics, Data Processing, Data Import/Export, Data Structures, Scripting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Advanced Email Marketing Techniques

    Skills you'll gain: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Data Querying in C#: Ecommerce Analytics API

    Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, SQL, Data Access, Data Manipulation, C# (Programming Language), .NET Framework, Server Side

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Plan Projects Basics

    Skills you'll gain: Timelines, Project Planning, Project Schedules, Project Management, Accountability, Project Management Software, Team Performance Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
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    J

    John Wiley & Sons

    Sales Strategy in the Age of AI

    Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Solution Selling, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Operational Performance Management, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), Performance Analysis, Customer experience strategy (CX), AI Enablement, Sales Support

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    N

    Northeastern University

    Data Wrangling for Business

    Skills you'll gain: Data Wrangling, Data Manipulation, Data Transformation, Data Integration, Extract, Transform, Load, Data Processing, Data Preprocessing, Data Cleansing, Data Quality, Alteryx, SQL, Data-Driven Decision-Making, Business Analysis, Data Pipelines, Relational Databases, Data Integrity, Query Languages, Internal Communications, Python Programming, Automation

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Structure, Funding and Negotiation For Startups

    Skills you'll gain: Due Diligence, Business Valuation, Entrepreneurship, Fundraising and Crowdsourcing, Business Ethics, Sales Strategy, Contract Negotiation, Grant Applications, Price Negotiation, Environmental Social And Corporate Governance (ESG), Legal Risk, Tax Management, Tax, Risk Management, Organizational Structure, Research and Design

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Unify Diverse Data Sources

    Skills you'll gain: Data Integration, Apache Kafka, Systems Integration, Restful API, Data Infrastructure, Enterprise Security, Enterprise Architecture, Application Programming Interface (API), Relational Databases, Databases, Database Management, Real Time Data, Authentications

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Debug and Perfect Your No-Code Apps: Coursera
  • Change Management for Google Workspace Português Brasileiro: Google Cloud
  • Creating Winning Teams: Madecraft
  • Analyze and Predict Shipping Time Using Machine Learning: EDUCBA
  • SQL Analytics: Aggregation, Subqueries & Query Optimization: LearnKartS
  • Advanced Email Marketing Techniques: Coursera
  • Data Querying in C#: Ecommerce Analytics API: Coursera
  • Plan Projects Basics: Coursera
  • Sales Strategy in the Age of AI: John Wiley & Sons
  • Data Wrangling for Business: Northeastern University

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