Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: User Feedback, Usability, Functional Testing, Root Cause Analysis, Product Improvement, Journey Mapping, UI/UX Research, Experience Design, User Experience, Conversion Funnel Analysis, User Interface (UI) Design, Integration Testing, Product Quality (QA/QC), Application Design, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Communication Planning, Google Workspace, Business Transformation, Stakeholder Management, Stakeholder Communications, Organizational Development, Customer Success Management, Organizational Effectiveness, Training Programs, Customer Communications Management, End User Training and Support, Training and Development, Customer Engagement, Stakeholder Analysis, Developing Training Materials, Strategic Communication, Journey Mapping
Intermediate · Course · 1 - 3 Months
Madecraft
Skills you'll gain: Virtual Teams, Intercultural Competence, Gap Analysis, Diversity and Inclusion, Team Leadership, Team Management, Team Building, Organizational Leadership, People Management, Leadership, Leadership Development, Workplace inclusivity, Team Performance Management, Employee Engagement, Emotional Intelligence, Communication, Performance Management, Talent Management, Trustworthiness, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Demand Planning, Data Preprocessing, Model Evaluation, Customer Demand Planning, Inventory and Warehousing, Transportation, Supply Chain, and Logistics, Inventory Control, Logistics, Logistics Management, Data Cleansing, Forecasting, Exploratory Data Analysis, Data Processing, Model Training, Supply Chain, Data Quality, Predictive Modeling, Applied Machine Learning, Shipping and Receiving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Database Management, Transaction Processing, Performance Tuning, Databases, Business Reporting, Database Management Systems, Data Integrity, Database Development, Analytics, Descriptive Analytics, Data Processing, Data Import/Export, Data Structures, Scripting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, SQL, Data Access, Data Manipulation, C# (Programming Language), .NET Framework, Server Side
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Timelines, Project Planning, Project Schedules, Project Management, Accountability, Project Management Software, Team Performance Management
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Performance Measurement, Sales Strategy, Selling Techniques, Sales, Solution Selling, Sales Enablement, Sales Management, Sales Process, General Sales Practices, Generative AI Agents, Sales Development, Operational Performance Management, Digital Transformation, Performance Metric, AI Product Strategy, Key Performance Indicators (KPIs), Performance Analysis, Customer experience strategy (CX), AI Enablement, Sales Support
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Wrangling, Data Manipulation, Data Transformation, Data Integration, Extract, Transform, Load, Data Processing, Data Preprocessing, Data Cleansing, Data Quality, Alteryx, SQL, Data-Driven Decision-Making, Business Analysis, Data Pipelines, Relational Databases, Data Integrity, Query Languages, Internal Communications, Python Programming, Automation
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Due Diligence, Business Valuation, Entrepreneurship, Fundraising and Crowdsourcing, Business Ethics, Sales Strategy, Contract Negotiation, Grant Applications, Price Negotiation, Environmental Social And Corporate Governance (ESG), Legal Risk, Tax Management, Tax, Risk Management, Organizational Structure, Research and Design
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Integration, Apache Kafka, Systems Integration, Restful API, Data Infrastructure, Enterprise Security, Enterprise Architecture, Application Programming Interface (API), Relational Databases, Databases, Database Management, Real Time Data, Authentications
Beginner · Course · 1 - 4 Weeks