• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • U

    University of Maryland, College Park

    Create Program Changes with Power Skills & Digital Enablers

    Skills you'll gain: Leadership Studies, Business Transformation, Stakeholder Engagement, Program Management, Stakeholder Management, Organizational Leadership, Digital Transformation, Organizational Change, Driving engagement, Stakeholder Communications, AI Enablement, Culture Transformation, Change Management, Storytelling, Workforce Development

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Decode Engagement Peaks

    Skills you'll gain: Email Marketing, Campaign Management, Data-Driven Marketing, Marketing Analytics, Microsoft Excel, Driving engagement, Trend Analysis, Data-Driven Decision-Making, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Data Engineering & Pipeline Reliability for Machine Learning

    Skills you'll gain: Data Preprocessing, Data Cleansing, Data Pipelines, Feature Engineering, Data Quality, MLOps (Machine Learning Operations), Extract, Transform, Load, Data Transformation, Data Integration, Dataflow, Development Environment, Data Wrangling, Apache Airflow, Package and Software Management, Git (Version Control System), Quality Assurance, Exploratory Data Analysis, Cost Management, Resource Utilization, Virtual Environment

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Risk Analysis and Stakeholder Engagement

    Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Stakeholder Communications, Risk Analysis, Stakeholder Analysis, Risk Modeling, Risk Management, Risk Management Framework, Contingency Planning, Data-Driven Decision-Making, Project Risk Management, Communication Planning, Project Planning, Quantitative Research, Simulation and Simulation Software, Expectation Management, Probability Distribution

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Fundamentals of Analytics Engineering

    Skills you'll gain: Data Modeling, Data Transformation, Database Design, Data Engineering, Dashboard, Dashboard Creation, Cloud Engineering, Analytics, Star Schema, Data Warehousing, Data Architecture, Data Integration, Extract, Transform, Load, Business Intelligence, Business Intelligence Software, Data Infrastructure, Data Analysis, Cloud Computing Architecture, Data Pipelines, Cloud Infrastructure

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • R

    Real Madrid Graduate School Universidad Europea

    Governing sustainability in the future

    Skills you'll gain: Sustainable Development, Sustainability Reporting, Sustainability Standards, Sustainable Business, Corporate Sustainability, Governance, Stakeholder Engagement, Stakeholder Analysis, Environmental Social And Corporate Governance (ESG), Innovation, Strategic Partnership, Organizational Change, Business Transformation, Performance Analysis, Climate Change Adaptation, Strategic Communication, Continuous Improvement Process, Digital Analysis, Accountability, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Analyze Financial Sensitivities with Data Tables

    Skills you'll gain: Financial Modeling, Risk Modeling, Risk Management, Spreadsheet Software, Data Analysis, Strategic Decision-Making

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Drive KPI Reviews

    Skills you'll gain: Dashboard Creation, Dashboard, Key Performance Indicators (KPIs), Performance Reporting, Business Intelligence, Tableau Software, Performance Analysis, Performance Review, Gap Analysis, Performance Metric, Business Metrics, Data-Driven Decision-Making, Data Presentation, Performance Management, Interactive Data Visualization, Business Analysis, Presentations, Data Analysis, Accountability, Data Validation

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Building a Trading Bot – Core Features and Data Integration

    Skills you'll gain: Technical Analysis, No-Code Development, Market Data, Data Visualization, Financial Trading, Product Automation, User Accounts, Financial Data, Back-End Web Development, Securities Trading, Data Visualization Software, Authentications, Data Integration, Market Trend, AI Integrations, Security Management, Front-End Web Development

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    HR Management and Hiring for Startups

    Skills you'll gain: Compensation Management, Talent Recruitment, Compensation Strategy, Human Resource Strategy, Human Resources Management and Planning, Employee Onboarding, Employee Engagement, Workforce Planning, Talent Acquisition, Training and Development, Human Resources, Training Programs, Employee Retention, Employee Training, Compensation Analysis, Recruitment, Workforce Management, Compensation and Benefits, Human Resources Information System (HRIS), Recruitment Strategies

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    LearnQuest

    Advancing Sales Team Impact

    Skills you'll gain: Customer Engagement, Sales Training, Talent Management, Employee Retention, Sales Management, Innovation, Customer Relationship Building, Sales Strategy, Team Performance Management, Sales, Sales Development, Stress Management, Team Building, Professional Networking, Professional Development, Sales Operations, Performance Management, New Business Development, Growth Strategies, Sales Process

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Social Media Ads, Content & Growth Strategies

    Skills you'll gain: Pinterest, Advertising Campaigns, Content Performance Analysis, Marketing Analytics, Social Media Content, Content Strategy, Social Media Marketing, Content Scheduling, Paid media, Social Media Campaigns, Marketing Strategies, Social Media, Marketing Automation, Social Media Strategy, Marketing, Social Media Analytics, Content Marketing, Digital Marketing Tools, Business Marketing, Promotional Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…387388389…398

In summary, here are 10 of our most popular customer success courses

  • Create Program Changes with Power Skills & Digital Enablers: University of Maryland, College Park
  • Decode Engagement Peaks: Coursera
  • Data Engineering & Pipeline Reliability for Machine Learning: Coursera
  • Risk Analysis and Stakeholder Engagement: EDUCBA
  • Fundamentals of Analytics Engineering: Packt
  • Governing sustainability in the future: Real Madrid Graduate School Universidad Europea
  • Analyze Financial Sensitivities with Data Tables: Coursera
  • Drive KPI Reviews: Coursera
  • Building a Trading Bot – Core Features and Data Integration: Packt
  • HR Management and Hiring for Startups: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok