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Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
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Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Network Protocols, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Debugging, Microsoft Windows, System Monitoring, Mac OS, Unix, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, Technical Communication
Illinois Tech
Skills you'll gain: Linux, System Monitoring, Linux Administration, Linux Commands, Linux Servers, Command-Line Interface, User Accounts, Operating Systems, Package and Software Management, Service Management, System Configuration, Graphical Tools, File Management
Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Desktop Support, Help Desk Support, Network Support, Computer Hardware, Networking Hardware, Technical Support and Services, System Configuration, Network Administration, Network Protocols, Computer Displays, Network Infrastructure, Peripheral Devices, Data Storage, Hardware Architecture, Display Devices
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Skills you'll gain: Package and Software Management, Desktop Support, Linux, Microsoft Windows, File Systems, Remote Access Systems, Operating Systems, Linux Administration, OS Process Management, System Support, Systems Administration, Software Installation, User Accounts, System Configuration, Linux Commands, Command-Line Interface, System Monitoring, User Provisioning, Authorization (Computing), Identity and Access Management
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Command-Line Interface, Desktop Support, Operating Systems, System Support, Help Desk Support, Network Support, Network Security, Microsoft Windows, Computer Hardware, General Networking, Technical Support, Mac OS, Networking Hardware, Network Administration, Technical Support and Services, Linux, Mobile Security, Infrastructure Security
In summary, here are 10 of our most popular desktop support courses
- Technical Support Fundamentals:Â Google
- Google IT Support:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- Introduction to Hardware and Operating Systems:Â IBM
- Introduction to Technical Support :Â IBM
- Technical Diagnostics and Troubleshooting Techniques:Â Microsoft
- Linux OS - Master's:Â Illinois Tech
- Core 1: Hardware and Network Troubleshooting:Â IBM
- IBM IT Support:Â IBM
- Operating Systems and You: Becoming a Power User:Â Google