Results for "guest relations"
STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency
IESE Business School
Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Communication Planning, Oral Expression, Public Relations, Digital Media Strategy, Digital Marketing, Leadership, Stakeholder Communications
Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Responsiveness, Cultural Diversity, Workplace inclusivity, Diversity Awareness, Diversity and Inclusion, Empathy, Culture, Communication Strategies, Hospitality, People Development, Guest Relations, Communication, Conflict Management, Digital Communications
O.P. Jindal Global University
Skills you'll gain: Surveys, Diplomacy, Environmental Laws, Political Sciences, Intelligence Collection and Analysis, Statistical Hypothesis Testing, Mediation, Qualitative Research, Environmental Policy, Environment, Mitigation, Economic Development, International Relations, Cybersecurity, Case Studies, Policy Analysis, Research, and Development, Sustainable Development, Social Studies, Climate Change Programs, Public Safety and National Security
What brings you to Coursera today?
Skills you'll gain: Job Analysis, Employee Relations, Compensation and Benefits, Compensation Management, Compensation Strategy, Talent Recruitment, Employee Training, Workforce Planning, Human Resources Management and Planning, Labor Relations, Benefits Administration, Human Resources, Human Resource Strategy, Performance Appraisal, Accident Prevention, Recruitment, Talent Acquisition, Job Evaluation, Employee Engagement, Human Resource Management
University of Florida
Skills you'll gain: Data Ethics, Machine Learning, Applied Machine Learning, Hospitality, Natural Language Processing, Responsible AI, Supervised Learning, Artificial Intelligence, Hospitality Management, AI Enablement, AI Personalization, AI literacy, Large Language Modeling, Reinforcement Learning, Event Management
Council on Foreign Relations
Skills you'll gain: International Relations, Diplomacy, World History, Social Studies, Political Sciences, Public Policies, Economics, Policy, and Social Studies, Public Affairs, Climate Change Programs, Public Health, Economic Development, Governance, Policy Development, Social Sciences, Environmental Issue, Policy Analysis, Research, and Development, Policy Analysis, Economics, Decision Making, Strategic Thinking
ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning
STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
Pearson
Skills you'll gain: Employee Relations, Labor Relations, Accident Prevention, Labor Law, Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Labor Compliance, Human Resource Management, Staff Management, Safety Culture, Health And Safety Standards, Workplace inclusivity, Conflict Management, Law, Regulation, and Compliance, Negotiation
What brings you to Coursera today?
In summary, here are 10 of our most popular guest relations courses
- Strategic Leadership in Hospitality:Â STARWEAVER
- Hotel Front Office Operations:Â Dubai College of Tourism
- Communicating with Presence:Â IESE Business School
- Cross-Cultural Communication in the Hospitality Sector:Â Dubai College of Tourism
- M.A. in International Relations, Security, and Strategy:Â O.P. Jindal Global University
- Principles of Human Resource Management:Â Pearson
- AI in Travel, Tourism, Hospitality & Event Management:Â University of Florida
- Global Affairs Explained:Â Council on Foreign Relations
- Negotiation, Mediation and Conflict Resolution:Â ESSEC Business School
- Essentials of Hospitality Management:Â STARWEAVER
