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Results for "help desk support"
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Google
Skills you'll gain: Computer Networking, Network Troubleshooting, Package and Software Management, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Desktop Support, Network Security, Network Architecture, Computer Hardware, Linux, Encryption, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Technical Support, Software Installation, Help Desk Support
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Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Network Administration, Network Protocols, Application Security, Microsoft Teams, Productivity Software, Information Systems Security, Multi-Factor Authentication
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Command-Line Interface, Desktop Support, Operating Systems, System Support, Help Desk Support, Network Support, Network Security, Microsoft Windows, Computer Hardware, General Networking, Technical Support, Mac OS, Networking Hardware, Network Administration, Technical Support and Services, Linux, Mobile Security, Infrastructure Security
Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, Help Desk Support, End User Training and Support, Network Troubleshooting, Computer Hardware, Network Administration, Data Storage, Issue Tracking, Operating Systems
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, LinkedIn, Technical Support and Services, Professional Development, Relationship Building, Professionalism, Interpersonal Communications, Verbal Communication Skills, Problem Solving, Communication, Adaptability
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Network Support, System Support, Information Technology, Health Care, Information Technology Operations, Electronic Medical Record, Technical Services
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, Technical Support and Services, End User Training and Support, Health Care, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Technical Support, Cyber Attacks, Medical Records, Information Technology Operations, Healthcare Industry Knowledge
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, Mac OS, Technical Support, File Systems, User Accounts
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
In summary, here are 10 of our most popular help desk support courses
- Google IT Support:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- Technical Support Fundamentals:Â Google
- IBM IT Support:Â IBM
- Preparation for CompTIA A+ Certification:Â IBM
- Technical Support (IT) Case Studies and Capstone:Â IBM
- Customer Service Fundamentals:Â Knowledge Accelerators
- Tech Support Career Guide and Interview Preparation:Â IBM
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- Healthcare IT Support:Â Johns Hopkins University